Exam (elaborations)
OPERATIONS MANAGEMENT EXAM QUESTIONS AND ANSWERS #4
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- OPERATIONS MANAGEMENT
OPERATIONS MANAGEMENT EXAM QUESTIONS AND ANSWERS #4
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OPERATIONS MANAGEMENT EXAM QUESTIONS AND ANSWERS #4Referring to a Revenue Management System (RMS), which of the following is not a
component?
A. Marketing
B. Forecasting
C. Pricing
D. Allocating - correct answer a
A doctor's office would charge no-show patients $30 if they did not cancel their
appointment 24 hours ahead of the appointment because
A. Insurance will pay the no-show fee anyway.
B. The appointment time and associated revenue is perishable, and the doctor may lose
revenue
C. The doctor's office does a poor job of forecasting demand
D. The no-show price of $30 can be added to medical fees for reimbursement - correct
answer b
Which of the following is not a basic function of the Supply Chain Operations
References (SCOR) model?
A.source
B.make
C.deliver
D.control - correct answer d
An entity in which idle capacity exists is called a ____
A. Bottleneck work activity
B. Physical constraint
C. Non-bottleneck work activity
D. Nonphysical constraint - correct answer c
Which one of the following statements is true about the vendor-managed inventory
(VMI)?
A.vmi is a form of outsourcing
B.vmi often increases the bullwhip effect
C.vmi is used only in responsive supply chains
D.vmi is identical to contract manufacturing - correct answer a
Which of the following is not correct relating to bottleneck resources?
A should be scheduled first
B. An hour lost is an hour lost for the entire process or factory output
C. Use large order sizes
D. Should plan safety capacity - correct answer d
The point in the supply chain that separates the push system from the pull system is
called the
, A.reversal point
B.push-pull boundary
C.postponement site
D.center of gravity - correct answer b
According to the Theory of Constraints, ___is the amount of money generated per time
period through actual sales.
A. Throughput
B. Non-bottleneck work (NBN) activity
C. Non-physical constraint
D. Utilization - correct answer a
Which one of the following is not directly related to a supply chain
A.distribution center
B.inventory
C.promotion/advertising
D.supplier - correct answer c
All the following are means to manage capacity by shifting and stimulating demand
except
A. Vary price goods or services
B. Add peripheral goods and/or services
C. Provide reservations
D. Shift work to slack periods. - correct answer d
Managing the flow of goods and materials from the customer backward through the
supply chain is called
A. Reverse logistics
B. The pull system
C. The push system
D. Response management - correct answer a
All the following are means to adjust short-term capacity except
A. Add peripheral goods and/or services
B. Add or share equipment
C. Sell unused capacity
D. Change labor skill mix - correct answer a
The Supply Chain Operations Reference (SCOR) Model function that entails all order
management activities from processing customer orders to routing shipments,
managing goods at distribution centers and invoicing the customer is called
A. Return
B. Source
C. Make
D. Deliver - correct answer d
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