OPERATION MANAGEMENT QUESTIONS AND ANSWERS
VERIFIED #22
The ten critical decisions of operations management include:
A. Maintenance
B. Layout strategy
C. Managing quality
D. Process and capacity design
E. All of the above - correct answer e. All of the above
A foundry produces circular utility access hatches (manhole covers). If 120 are
produced in a 10-hour shift, the productivity of the line is?
A. 1200 covers/hr
B. 2 covers/hr
C. 1.2 covers/hr
D. 12 covers/hr
E. None of the above - correct answer d. 12 covers/hr (120 covers/10 hrs) = 12
covers/hr
A foundry produces circular utility access hatches (manhole covers). Currently, 120
covers are produced in a 10-hour shift. If labor productivity can be increased by 20%. It
would then be.
A. 14.4 covers/hr
B. 1200 covers/hr
C. 24 covers/hr
D. 240 valves/hr
E. None of the above - correct answer a. 14.4 covers/hr (12 covers/hr x 1.2) = 14.4
covers/hour
Eli whitney, in the -----, provided the foundations for -----, in operations management.
A. United kingdom; mass production
B. 1920s; statistical sampling
C. Nineteeth century; interchangeable parts
D. U.s. army; logistics
E. None of the above - correct answer c. Nineteeth century
One new trend in operations management is:
A. Mass customization
B. Rapid product development
C. Global focus
D. Empowered employees
, E. All of the above are new trends in operations management - correct answer e. All of
the above are new trends in operations management.
Gibson valves produces cast bronze valves on an assembly line, currently producing
1600 valves per shift. If the production increased to 2000 valves per shift, labor
productivity will increase by:
A. 20%
B. 50%
C. 40%
D. 25%
E. 10% - correct answer d. 25% (200-1600) / 1600 = 0.25 or 25%
Productivity can be improved by:
A. Decreasing outputs while holding inputs steady
B. Decreasing inputs while holding outputs steady
C. Increasing inputs while holding outputs steady
D. Increasing inputs and outputs in the same proportion
E. None of the above - correct answer b. Decreasing inputs while holding outputs
steady
Which of the following statements is true?
A. There is no such thing as a pure good.
B. Almost all services and almost all goods are a mixture of a service and a tangible
product
C. A pure service has only a tangible product component
D. A pure good has no tangible product component
E. None of the above is a true statement - correct answer b. Almost all services and
almost all goods are a mixture of a service and a tangible product.
The dulac box plant produces 500 cypress packing boxes in two 10-hour shifts. Due to
higher demand, they have decided to operates three 8-hour shifts instead. They are
now able to produce 600 boxes per day. What has happened to production?
A. It has decreased by 8.3%
B. It has increased by 50 sets/shift
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