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OPERATIONS MANAGEMENT EXAM QUESTIONS AND ANSWERS #25
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- OPERATIONS MANAGEMENT
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- OPERATIONS MANAGEMENT
OPERATIONS MANAGEMENT EXAM QUESTIONS AND ANSWERS #25
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OPERATIONS MANAGEMENT EXAM QUESTIONS AND ANSWERS #25What is the definition of lean? - correct answer look at process and seeing if we can do
it better; bottom up approach; pull type system; thousands of small improvements; focus
on eliminating waste
We eliminate waste because it's: - correct answer non-value added
Lean is a pull system...it does this by: - correct answer pulling actual customer orders
How do you define JIT? - correct answer eliminating the reason for inventory; getting
the things you need at the exam time you need them
Who created the concepts we now know as JIT/lean? - correct answer Henry Ford
Do JIT/lean concepts apply to service organizations? - correct answer yes
What is the Japanese word for waste? - correct answer muda
What is the most common form of waste in most organizations? - correct answer
wasting their employees minds; not leveraging employees
What is the highest award an organization can achieve for successfully implementing
lean? - correct answer Shingo award
Eli Whitney - correct answer interchangeable parts
Frederick Taylor - correct answer standardized work, time study, worker/management
dichotomy
Frankl Gilbreth - correct answer process charts and motion study
Henry Ford - correct answer assembly lines, flow lines, manufacturing strategy
Edwards Deming, Juran - correct answer SPC, TQM
Eliji Toyoda, Taichi Ohno - correct answer Toyota production system, just-in-time,
stockless production, world class manufacturing
Selling price - costs = - correct answer profit
A production approach where the movement of materials and goods occur just as they
are needed, usually in small batches - correct answer just-in-time
An approach to continuous improvement based on the accumulation of small
improvement projects - correct answer kaizen
, An approach to running an operation that relentlessly seeks to eliminate waste - correct
answer lean thinking
Requirements of kaizen: - correct answer operating practices must expose opportunities
for improvement, employees must want improvement, employees must know how to
make improvement
What is the ultimate goal of lean? - correct answer to achieve a system that matches
supply to customer demand; supply is synchronized to meet customer demand in a
smooth uninterrupted flow
A balanced system is one that...... - correct answer achieves a smooth, rapid flow of
materials and/or work through the system
Henry Ford's production cycle was how long? - correct answer 81 hours (5 days)
Building blocks of house of lean: - correct answer 1) product design 2) process design
3) personnel/organizational elements 4) manufacturing planning and control
Supporting goals of house of lean: - correct answer eliminate disruptions, make the
system flexible, eliminate waste
Ultimate goal of house of lean - correct answer a balanced rapid flow
Four elements of PRODUCT design that are important for lean systems: - correct
answer standard parts, modular design, highly capable systems with quality built in,
concurrent engineering
Eight aspects of PROCESS design that are important for lean systems: - correct answer
small lot sizes, setup time reduction, manufacturing cells, quality improvement,
production flexibility, a balanced system, little inventory storage, fail-safe methods
In the lean philosophy, the ideal lot size is.... - correct answer one
What are the benefits of small lot sizes? - correct answer reduced in-process inventory,
lower carrying costs, less storage space is necessary, inspection and network costs are
less when problems with quality do occur, permits greater scheduling in flexibility, less
inventory to "work off" before implementing product improvements, increased visibility of
problems, increased ease of balancing operations
Small lot sizes and changing product mixes require frequent _______________ -
correct answer setups
A system for reducing changeover time - correct answer single-minute exchange of die
(SMED)
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