Exam (elaborations)
C720 PA Operations-Supply Chain Questions and Answers 2024
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C720 PA Operations-Supply Chain
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C720 PA Operations-Supply ChainTo develop a Pareto chart identifying the root causes of engine defects - answerA company that produces motors uses the following check sheet, why would the company
use this sheet?To create a control chart to measure the engine assembly process
To create a flow chart of the engine assembly process
To develop a suppliers, inputs, process, outputs, customers (SIPOC) diagram
To develop a Pareto chart identifying the root causes of engine defects
Durability - answerWhich aspect of quality is demonstrated by a vehicle that has a useful life of 165,000 miles?Performance
Reliability
Features
Durability
Run Charts and Control Charts - answerA quality improvement team is trying to illustrate to upper management how a process is varying over time as measurements are collected. Which two statistical process control (SPC) tools should the team use? Choose 2 answers Cause-and-effect diagrams
Scatter diagrams
Histograms Run charts
Check sheets
Pareto charts
Control charts
Control Charts to measure time elapsed & Run Charts to chart output during 14 days - answerA company sells garage doors through a national retailer and contracts with local installers to complete the installations. The operations manager is responsible for completing the installations in a 14-day period after the sale. The company will be penalized financially if it fails to achieve these objectives. The operations manager's daily responsibilities include contacting installers to expedite orders and ensure deadlines are met. Which two tools that should be used to measure installer performance? Choose 2 answers Control charts to measure the time elapsed to completion
Fishbone diagram to chart the method, material, machine, and manpower
Gantt chart to measure how much performance has improved
Run charts to chart output around the 14-day central tendency
Scatter plot - answerA vice president of a major retailer is trying to reduce the wait time for customers in the checkout line by appropriately opening checkout lines. To do this, the VP needs to know the relationship and degree of correlation between monthly customer visits and area population. Which tool should be used in this situation?Pareto chart
Control chart
Scatter plot Histogram
A company tries to reduce variation in the quality of products it offers. & A company emphasizes the quality of suppliers because the quality of outputs are determined by the quality of inputs. - answerWhich two company practices reflect the guiding principles of Six Sigma?A company tries to reduce variation in the quality of products it offers.
A company emphasizes the quality of suppliers because the quality of outputs are determined by the quality of inputs.
A company emphasizes the variety of suppliers because the variety of outputs are determined by the variety of inputs.
A company tries to reduce the variety in the kinds of products it offers.
There should be no more than 3.4 defects per million products from a manufacturing company statistically. - answerSix Sigma is adopted by a manufacturing company. How can the company use Six Sigma to establish quality improvement?There should be
no more than 3.4 defects per million products from a manufacturing company statistically.
There should be no more than 6.8 defects per million products from a manufacturing company statistically.
There should be no more than 15% of defects per million products from a manufacturing
company statistically.
There should be no more than 10% of defects per million products from a manufacturing
company statistically.
Conformance - answerA company makes rulers that are designed to be 20 cm in length with allowance ±0.1 cm. If the actual length of a ruler is 20.2 cm, which factor will the company use to judge the quality of the length of the rulers?Performance
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