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BUSINESS PROCESSES AND ERP EXAM 1 WITH COMPLETE QUESTIONS AND ANSWERS
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BUSINESS PROCESSES AND ERP EXAM 1WITH COMPLETE QUESTIONS AND
ANSWERS
which of the following are steps within a generic business process of
an organization?
-payment
-trigger
-shipment
-outcome
-confirmation - ANSWER trigger and outcome.
which processes focus primarily on people and projects?
-financial accounting processes
-procurement process
-production process
-human capital management processes
-project management processes - ANSWER human capital
management processes and project management processes.
which of the following activities are related to the inventory and
warehouse management process?
-issues materials
-receive materials
,-prepare for storage
-store materials
-locate materials - ANSWER all of the following are related to the
inventory and warehouse management process.
which term refers to a system in which workers complete their tasks
in separate departments without regard to the consequences for the
other components of the process? - ANSWER silo effect.
what are the typical functions or departments found in a modern
organization? - ANSWER purchasing.
operations/production.
warehouse.
sales and marketing.
research and development.
finance and accounting.
human resources.
information systems.
the integrated business processes that companies use to perform
their work cut across the silos ___. - ANSWER horizontally.
no single group or function is responsible for their execution. -
ANSWER cross functional.
workers complete their tasks in their functional "silos" without
regard to the consequences for the other components in the
process. - ANSWER silo effect.
systems that support end-to-end processes are called ___, and they
are essential to the efficient and effective execution and
management of business process. - ANSWER enterprise systems
(ES).
, the ___ of an enterprise system refers to the technical structure of
the software, the way that users interact with the software, and the
ways the software is physically managed on computer hardware. -
ANSWER architecture.
most modern enterprise systems have either a ___ architecture or a
___ architecture. - ANSWER three-tier client server; service-oriented.
which of the following statements about business processes is true?
-they are executed across multiple functions
-they are initiated by some type of trigger
-they involve multiple steps
-all of the above
-none of the above - ANSWER all of the above.
which term represents a set of tasks or related activities that
produce desired outcomes? - ANSWER business process.
which process involves the actual creation of the products? -
ANSWER production process.
which process supports the design and development of products
from the initial product idea stage through the discontinuation of the
product? - ANSWER lifecycle data management.
which process is used to plan and execute large projects such as the
construction of a new factory or the production of complex products
such as airplanes? - ANSWER project management.
___ is concerned with matching the demand for materials in the
organization with the supply. - ANSWER material planning.
which of the following is concerned with the storage and movement
of materials?
-business planning
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