N400 ARC Exam
COMMUNICATION - ANS-The imparting or exchanging of information or news
interpersonal communication - ANS-direct, face-to-face communication between two or
more people
interpersonal communication variable - ANS-Factors within both sender and receiver
that influence communication
intrapersonal communication - ANS-communication with oneself, self talk
transpersonal communication - ANS-addresses spiritual needs and provides
interventions to meet those needs
Therapeutic communication - ANS-a type of communication that health care providers
consciously use when talking with residents in order to influence residents or help
residents to a better understanding
Referent - ANS-motivates one person to communicate with another
channel - ANS-the means by which a message is communicated
interpersonal variables - ANS-variables that influence communication between the
sender and the receiver
Feedback - ANS-The receiver's response to a message
Denotative - ANS-The dictionary definition of a word
Connotative - ANS-The interpretive level of a word based on associated images rather
than the literal meaning
Values & values clarification - ANS-Self-awareness of choice, commitment to
subsequent actions, decisions, thoughts
verbal communication - ANS-expressing ideas to others by using spoken words
,Non-verbal communication - ANS-Communicating without the use of words. Body
language
The scope and categories of communication - ANS-
Identify risk factors for alterations in communication across the lifespan, focus on senior
adult patient - ANS-
Relate assessment findings to communication - ANS-
Collaborative clinical management of communication including documentation - ANS-
Implications of the nurse's values on interpersonal communication - ANS-
SBAR communication - ANS-(Situation, Background, Assessment, Recommendation) -
framework for communication between members of the healthcare team about a
patient's condition.
EHR - ANS-electronic health record
CUS - ANS-I am Concerned
I am Uncomfortable
This is a Safety issue
intrapersonal communication - ANS-Self-talk; communication within a person
Contextual - ANS-nonverbal communication depends on the situation in which it occurs.
linguistic communication - ANS-spoken words or written symbols
Paralinguistic communication - ANS-nonverbal messages (e.g., gestures, eye contact,
facial expressions)
Metacommunication - ANS-messages (usually relational) that refer to other messages;
communication about communication
Therapeutic communication techniques - ANS-Acceptance ("uh huh, yes")
Recognition ("you have a new night gown")
Offer Self ("I will stay with you for a while")
, Watson's Theory of Human Caring - ANS-Care before cure.
Emphasizes nurse-patient relationship
Swanson's Theory of Caring - ANS-knowing, being with, doing for, enabling, maintaining
belief
Ethic of Care - ANS-A philosophy of education based on the commitment to caring.
Caring is at the center of decision making. Solving dilemmas by tending to relationships.
Providing Presence - ANS-being with, eye contact, body language, tone of voice,
listening, positive and encouraging attitude. Decreasing a sense of isolation and
vulnerability, calming anxiety and fear
Types of Touch - ANS-Task- oriented
Caring
Protective
(Evaluate culture before touching at all)
Knowing the patient - ANS-an in-depth knowledge of a patient's patterns of responses
within a clinical situation and knowing the patient as a person (routines, habits, coping
resources, physical capacities and endurance
Protocols - ANS-A developed set of statements that help nurses, physicians, and other
health providers make decisions. Ex: in oncology, flush toilet twice after chemo patient
Standing order - ANS-written in advance of a situation that is to be carried out under
specific circumstances. Direct patient care in specific setting
Categories of Interventions - ANS-Diagnostic: Assessment, observe, watch, determine,
monitoring
therapeutic: give, administrator, assist, encourage, support, order, provide, obtain
educational: teach, instruct, explain, show, demonstrate
referral or health promotion.
Interventions/implementation skills - ANS-Cognitive decision skills- critical thinking/good
judgment
Interpersonal skills-communication
Psychomotor skills-the action with knowing why
ADPIE - Nursing Process - ANS-Assessment, Diagnosis, Plan, Intervention, Evaluation