SECTION A: QUESTION 1 .................................................................................................................... 3
1.1. “Nando’s forms collaborative supplier relationships with their suppliers”. Do you agree
with this statement? {1 mark} Defend your answer by providing two examples from the case
study that will support your argument {2 marks}. ............................................................................ 3
1.2. The case study mentioned that Nando’s uses benchmarking as a competitive
advantage to improve its performance. Describe the two benchmarking improvements and
the circumstances under which Nando’s will use these improvements with relevant examples
from the case study.............................................................................................................................. 4
1.3. Briefly discuss any other three challenges (not mentioned in the case study) that can
impact the efficiency and effectiveness of Nando’s supply chain if they want to open a
Nando’s in Langebaan on the West Coast. Provide a suggestion for each challenge. ............ 5
1.4. Draw a supply chain for Nando’s. Be sure to include the three key supply chain flows,
at least one first- and second-tier supplier, and one example of a first-tier customer. .............. 6
SECTION B: QUESTION 2 .................................................................................................................... 6
2.1. Evaluate the answers provided by the AI tool by comparing them to the relevant
section in the prescribed book by answering the following sub-questions:................................. 6
a. According to the case study briefly describe the two most probable key supplier-
evaluation criteria with a relevant example that the AI tool did not mention. (4) ........................ 7
b. The AI tool answer covers what was expected from the question instructions. Do you
agree with the statement? Defend your point of view. (2) ............................................................. 7
SECTION C: QUESTION 3 ..................................................................................................................... 8
3.1. Distell Wineries is a major winery in the Western Cape, Stellenbosch that
manufactures various products such as wines, brandies, gins and whiskeys. Inventory
management is of the utmost importance throughout the supply chain. Argue the following
statement: “Distell Wineries can use the ABC inventory analysis for managing independent
finished goods.” In your argument, motivate your viewpoint by providing two (2) reasons. ..... 8
3.2. One of the key successes of supply chain management is the integration, information
sharing, and working together across multiple functions and organisations to add value to
the final customer. Provide two examples of how the following statement can be true for
Lancewood: “The bullwhip effect will significantly affect the Lancewood supply chain”. (2) .... 9
3.3. JT Food and Clothing Distributors experienced declining sales in the last six months.
They realise they must return to the drawing board as it all starts with the customer. Suggest
and briefly discuss two methods for determining the needs of customers. ................................. 9
SECTION D: QUESTION 4 .................................................................................................................. 10
4.1. "Shoprite places great emphasis on promoting supply chain coordination and
integration between the different supply chain partners". Discuss two reasons why the
supply chain members will work together and collaborate. ......................................................... 10
4.2. Although Shoprite’s supply chain promotes and supports collaboration integration, a
particular organisation's relative power and position may place it in a position to dominate
supply chain operations. In most global industries, power has shifted from manufacturers to
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