Management Chapter 3
achievement culture - correct answer-is suited to organizations concerned with serving
specific customers in the external environment
adaptability culture - correct answer-emerges in an environment that requires fast response
and high risk decision making
Boundary-Spanning Roles - correct answer-Roles assumed by people and/or departments
that link and coordinate the organization with key elements in the external environment
ceremony - correct answer-is a planned activity at a special event that is conducted for the
benefit of an audience
Characteristics that influence Uncertainty - correct answer-The number of factors that affect
the organization and the extent to which those factors change.
Competitors - correct answer-other organizations in the same industry or type of business
that provide goods or services to the same set of customers.
consistency culture - correct answer-uses an internal focus and a consistency orientation for
a stable environment
cultural leader - correct answer-defines and uses signals and symbols to influence corporate
culture
Customers Dimension - correct answer-People and organizations in the environment that
acquire goods or services from the organization.
Economic Dimension - correct answer-represents the overall economic health of the country
or region in which the organization operates.
General Environment - correct answer-indirectly influences all organizations within an
industry and includes five dimensions.
General Environment - correct answer-Tech, Natural, SocioCult, Econ, Legal/Poltcl, Intl
hero - correct answer-is a figure who exemplifies the deeds, character, and attributes, of a
strong culture
high performance culture - correct answer-Inspiration and bottom line results
Inter-organizational Partnerships - correct answer-Popular strategy for adapting to an
environment. Reduce boundaries and increase collaboration with other organizations.
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