Introduction to Management Chapter 1
Conceptual Skills - correct answer-The skills that help managers understand how different
parts of a business relate to one another and to the business as a whole.
Controlling - correct answer-A manager measures how the business performs to ensure that
financial goals are being met. Analyze controlling requires a manager to analyze accounting
record and to make changes to meet financial standards.
Decision-making Roles - correct answer-When a manager makes changes in policies,
resolving conflicts or deciding how best to use resources.
Entrepreneurs - correct answer-People who launch and run their own business.
Glass Ceiling - correct answer-An invisible barrier that prevents women and minorities from
moving up in the world of business.
Human Relations Skills - correct answer-The skills managers need to understand and work
well with people.
Information-related Roles - correct answer-Require a manager to provide knowledge. news.
or advice to employees.
Interpersonal Roles - correct answer-Include a manager's relationships and interactions with
people.
Leading - correct answer-A manager provides the guidance employees need to perform their
tasks. They ensure that the company goals are met.
Management - correct answer-The process of deciding how best to use a business's
resources to produce goods or provide services.
Management Skills - correct answer-Conceptual, Human Relations, and Technical Skills.
Management Tasks - correct answer-Planning, Organizing, Staffing, Leading, and
Controlling.
Middle Management - correct answer-Responsible for meeting the goals that senior
management sets. Includes department heads and district sales. Sets goals for specific
areas of the business and decides what employees must do. Department head or sales
manager.
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