Chapter 4 - Management and Its Basic
Functions
"supervisory cycle" - correct answer-the supervisors might spend 80-90% of the time
directing, coordinating, and controlling
much of the process is involved in management but really is about people
classification of plans (1/3) - correct answer-1. strategic plans
-achieving long-range goals
-missions and values
2. organizational plans
-how the organization is set up - usually with an organizational chart
-(position descriptions, staffing, chains of communication)
3. physical plans
classification of plans (3/6) - correct answer-4. functional plans:
-workings of major functions in the organization
5. operational plans:
-systems in place, processes, quality control, safety
6. career planning, time management, and daily work plans
controlling - correct answer-follow-up and correction looking at what actually happened and
making adjustments to encourage outcomes to conform to expected skills
evaluation and adjustment
coordinating - correct answer-integrating activities and balancing tasks so that appropriate
actions take place within proper physical and temporal relationships
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