Resistance to Change - ANS-Effectively managing diversity entails significant
organisational and personal change.
Challenges to managing diversity:
Inaccurate stereotypes/prejudices - ANS-Manifests itself in the belief that differences
are viewed as weaknesses - this promotes the view that diversity hiring will mean
sacrificing competence and quality.
Challenges to managing diversity:
Unsupportive and Hostile Working Environment - ANS-Sexual, racial, and age
discrimination
Challenges to managing diversity:
Lack of Political Savvy on part of Diverse Employees - ANS-Diverse employees not
being promoted because they do not know how to 'play the game' of getting along and
getting ahead in an organization.
Challenges to managing diversity:
Diversity Not Being Seen as Organizational Priority - ANS-Subtle strong resistance that
shows up in the form of complaints and negative work attitudes.
Challenges to managing diversity:
Negative Diversity Climate - ANS-When the organization's diversity-related formal
structure characteristics and informal values are viewed by employees as not fair to all
employees.
Challenges to managing diversity:
Fear of Reverse discrimination - ANS-Very strong resistance because people feel that
one person's gain is another's loss.
, Challenges to managing diversity:
Poor Career Planning - ANS-Lack of opportunity for diverse employees to get the type
of work assignments that qualify them for senior management positions.
Sexual, racial, and age harassment.
Challenges to managing diversity:
Difficulty Balancing Work and Family - ANS-Example: Women still assume the majority
of the responsibilities associated with raising children.
Challenges to managing diversity:
Need for Revamped Performance Appraisal and Reward Systems - ANS-Reinforcing
effective diversity management, meaning that success will be based on a new set of
criteria.
Challenges to managing diversity:
Ethnocentrism - ANS-The feeling that one's cultural rules and norms are superior or
more appropriate than the rules and norms of another culture.
Lead-the-market pay strategies - ANS--gives organizations a recurring advantage
-compensates talent at a higher rate than competitors do
-pay them more to get the better employees here
-Lex Wexner example with VS.
Employment-at-will policies - ANS--employees have state-set latitude to set policies
about their rights in an employment relationship.
Social presence and reputation - ANS--The image of an organization influences the
degree to which one feels attracted to the organization/being a part of it
Due process policies - ANS-appeal process that must be recognized prior to
employment seperation/termination.
Standards for selection - ANS-Reliability
Validity
Generalizable
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