CLINICAL PHLEBOTOMY CH7
SMARTBOOK
Many inpatient facilities require lab entry by what methods? - CORRECT
ANSWER-LIS ; HIS
Some specimens are ordered as Blank______, which means they must be collected
and transported immediately. Specimens may also be referred to as Blank______,
with collection times determined by the facility. - CORRECT ANSWER-STAT; ASAP
Which of the following is not an appropriate way to greet a patient? - CORRECT
ANSWER-gruffly
What is the proper way for a phlebotomist to identify himself to a patient? -
CORRECT ANSWER-first name only
In which setting would you be most likely to see both inpatient and outpatient
situations? - CORRECT ANSWER-hospitals
Which of the following is assigned to a lab order once it is entered into the laboratory
computer? - CORRECT ANSWER-accession number
Which of the following are helpful when dealing with children? - CORRECT
ANSWER-- distracting the patient
- discretion
- common sense
The abbreviation for "immediate need" on a physician order is _____ - CORRECT
ANSWER-STAT
Toward our patients, we should show _____ - CORRECT ANSWER-courtesy;
respect
If a patient has hearing loss, you should _____ - CORRECT ANSWER-repeat the
question or instructions
As a phlebotomist, why should you never give the patient your last name? -
CORRECT ANSWER-- facility policy
- the patient may contact you on the outside
- the patient may become affectionate towards you
, When a patient is not in a traditional hospital or clinic setting, a person arriving to
collect blood may not be _____ - CORRECT ANSWER-expected
Which of the following is the best method to identify an outpatient child that is unable
to respond to questions? - CORRECT ANSWER-Ask the accompanying adult
When is it permissible to advise a patient of the tests being ordered? - CORRECT
ANSWER-never
Ethics is a moral philosophy that varies by all of the following except _____ -
CORRECT ANSWER-politics
Which of the following are sensory impairments? - CORRECT ANSWER-- hearing
loss
- vision loss
Respondeat superior means _____ - CORRECT ANSWER-let the master answer
What is negligence? - CORRECT ANSWER-An unintentional act that results in injury
When a patient asks for test results, the phlebotomist should suggest _____ -
CORRECT ANSWER-asking the physician
In a malpractice case, the burden of proof is on the _____ - CORRECT
ANSWER-plaintiff (patient making the claim)
Knowing how ethics apply to your profession will help you to _____ - CORRECT
ANSWER-- function at the highest professional level
- avoid legal entanglements
- provide competent, compassionate health care
Which agency is responsible for defining patient rights? - CORRECT
ANSWER-American Hospital Association
Which methods may be used to convey understanding to a patient who does not
speak English? - CORRECT ANSWER-- hand gestures
- demonstration of a venipuncture
- translator phone
Which of the following constitute battery? - CORRECT ANSWER-- striking a patient
- performing venipuncture without consent
If a patient refuses a blood draw, the phlebotomist should report it to _____ -
CORRECT ANSWER-- a nurse
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