MIS/IT Mgmt - Managing and Using
Information Systems: A Strategic
Approach : Chapter 1, Chapter 2,
Chapter 3, Chapter 4, Chapter 5, Chapter
6,
All of the following are identified causes of the 2010 Deepwater Horizon oil spill
EXCEPT for:
a) Repeated failure to follow safety procedures
b) The alignment of the Information Systems Strategy Triangle
c) The failure of automated systems
d) The leadership and organizational culture at BP
d) Understand the use and consequences of technologies relevant to the business
e) Not be expected to ask or understand technology related questions - correct answer-d
When a company's business strategy and technology strategy are intertwined, this
situation is known as _______.
a. convergence
b. alignment
c. dynamic
,d. differentiation
e. technologically adjusted - correct answer-a
Organizational, cultural, and control variables are considered the ________ used by
decision makers to effect change in their organization.
a. collaboration tools
b. managerial levers
c. events
d. IS
e. organization objectives - correct answer-b
The ________________________ is a plan articulating where a business seeks to go
and how it expects to get there.
a. vision statement
b. mission statement
c. stakeholder statement
d. stockholder statement
e. business strategy - correct answer-e
Organizations seek to gain a competitive advantage by differentiation, cost, or
_________.
a. service
b. focus
c. profit
d. value
e. speed - correct answer-b
Google has disrupted a number of industries, particularly the advertising and software
,industries. Google's ability to quickly and aggressively provide new products and
services is best described by:
a. Porter's Generic Strategies
b. The Hypercompetition Model
c. The Information Systems Strategy Triangle
d. The Social Business Strategy
e. Customer Relationship Management - correct answer-b
Through the use of various technologies, a ski resort tracks the slopes each customer skis
and the times he or she skis them. Skiers then have the ability to view this information
online, and can choose to seamlessly share their accomplishments on Facebook. In
addition, photographers positioned at the resort post pictures on Facebook for the skier. This
ski resort has worked hard to develop a strong:
a. IS Strategy
b. Social business strategy
c. Business strategy
d. Organizational strategy
e. Customer strategy - correct answer-b
The organizational strategy should ideally _____ the IS strategy.
a. drive
b. complement
c. dictate
d. ignore
e. sustain - correct answer-b
The general manager for a retail clothing outlet was recently cited as saying, "IT is the
cornerstone of our company. All of our decisions are based on the sophisticated systems
that we have deployed throughout our organization. IT drives our decisions." What position
should the manager hold regarding IT and its influence on decision making?
, a. IT should drive business decisions.
b. Organizational goals should drive IT decisions.
c. Organizational strategy should drive IS decision making.
d. Business strategy should drive IS decision making
e. All strategy should be driven by IT strategy. - correct answer-d
To remain competitive, an organization's business strategy must adapt and respond to all of
the following variables. Which variable in particular does IS help to determine?
a. Market forces
b. Customer demands
c. The capabilities of the organization
d. The organization's mission
e. Organizational design - correct answer-c
The physical means by which information is exchanged among hardware components is
called _______.
a) hardware
b) software
c) networking
d) personnel
e) data - correct answer-c
Significant changes in IS should trigger a reassessment of the _____________.
a. business strategy
b. social strategy
c. process strategy
d. data strategy
e. system strategy - correct answer-a
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