omvic chapter 16
Explain "merchantable quality" as it relates to a used vehicle. - ANS-A used vehicle of
merchantable quality has no
hidden defects and will provide reasonable
transportation for a reasonable period of time.
True or False: The Sale of Goods Act covers repairs. - ANS-False
Purchasers are entitled to "quiet possession" of their vehicles. If a dealer innocently sold
a consumer a vehicle that subsequently turned out to be stolen and was seized by the
police, what should the dealer do? - ANS-Return the purchaser's money and contact the
seller
of the vehicle to seek a refund of the money paid by
the dealer. The dealer may also contact OMVIC for
assistance.
Select all that apply: Under the Sale of Goods Act, vehicles sold must: - ANS-Provide
reasonable transportation for a reasonable period of time, Be fit for the purpose for
which they are intended
True or False: The Sale of Goods Act does not apply to vehicles sold "as is." -
ANS-False
Provide three examples of "conditions" customers may want included in the contract. -
ANS-Financing approval, Finding affordable insurance
Spouse, partner, parent approval, Equipment to be added
Repairs to be conducted
What rights do customers have if they give a deposit or trade-in to a dealer, but no
written contract was signed? - ANS-The customer may demand the return of the deposit
or trade-in vehicle and the dealer shall immediately
return the deposit or the trade-in vehicle.
The "cooling-off period" when a customer signs a contract to purchase a vehicle from a
registered dealer is: - ANS-There is no "cooling-off period"
True or False: If the customer enters into the contract but refuses to complete the sale,
the dealer can keep 100 per cent of any deposit, regardless of the amount. - ANS-False
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