IPPS-A ELM Terms
% - Answer- used as a wildcard when searching for queries. An example of this is %DUTY%, used in a search, would retrieve all queries with DUTY in the name like (NG_DUTY_STATUS).
360-Degree View - Answer- IPPS-A CRM functionality which allows Support Service personnel to view...
IPPS-A ELM Terms
% - Answer- used as a wildcard when searching for queries. An example of this is
%DUTY%, used in a search, would retrieve all queries with DUTY in the name like
(NG_DUTY_STATUS).
360-Degree View - Answer- IPPS-A CRM functionality which allows Support Service
personnel to view a summary of recent HR Help Desk activities and provides ticket
and Personal Profile information for the requester.
A UIC or organizational element in an organization hierarchy - Answer- A node on
the Department Security Tree represents a department in IPPS-A
Accommodations - Answer- Special considerations required at a training facility such
as wheelchair access.
Active Status Change - Duty - Answer- The process of placing a Reserve
Component Member on Active Duty Status in order to draw full pay (i.e., School,
TDY).
Active Analytic's' Framework - Answer- Provides for the automation of enrollments
and registrations within the ELM system based on activity originating in IPPS-A. As
Members are added to IPPS-A they are automatically enrolled in NET training so
they gain access to additional system online services.
Ad hoc - Answer- Activity done only because a situation has made it necessary and
it is not planned in advance.
Ad Hoc Notifications - Answer- Email notifications sent to students about classes or
programs.
Ad Hoc Routing Save As - Answer- Allows the user to create a library of predefined
workflow routing templates to be attached to any action.
Ad-Hoc Queries - Answer- Queries that can be built by the IPPS-A Users using HR
analysis and queries.
Agreement - Answer- Help Center Agreements in IPPS-A represent an agreed upon
level of service that an organization provides to its employees. Service Level
Agreements (SLA) define the response and restore times that the Help Center will try
to meet while responding to requests for service from employees.
Approval Chain - Answer- A defined path of Approvers, Reviewers, Intermediate
Approvers, or Alternate Approvers (where needed).
Approval Workflow Engine (AWE) - Answer- Peoplesoft delivered process that
provides capabilities for creating, running, and managing approval processes within
IPPS-A.
, Approvals - Answer- Validation from a Manager or Administrator for a user to enroll
in specific IPPS-A training programs.
Approver - Answer- A User gives the authority to approve transactions and submits
them to the next level of approval authority, a Reviewer or ad hoc. Approvers have
the ability to approve, deny with comments, or recycle
ASC - Answer- Assignment Complete
Attendance Scheme - Answer- Lists the values that can be used to mark attendance.
Attendance scheme values are the values that appear on the Learners' Self-Service
pages. Each attendance value is associated with a status which can affect a
Learner's enrollment status. The attendance scheme includes labels for Attended,
Not Attended, and Unknown only. A new label called "very late" can be added and
give it the status of Attended. Attended can be changes to present. Each status must
be represented at least once in the scheme.
Auto Drop Status Options - Answer- An auto drop status option in the Enterprise
Learning Management System that allows Learners to drop a course or class in
which they are registered.
Automated Notifications - Answer- System generated notifications to Members to
related to IPPS-A training activities.
Batch Process - Answer- A process using ELM Process Scheduler, such as Mass
Enrollment, are executed and the database is updated via a job that is run in the
background either on demand or at a specific time in the future.
Business Intelligence Analytics (BIA) - Answer- A comprehensive business
intelligence and analytics platform that delivers dashboards, ad hoc queries, mobile
analytics, notifications and alerts, and enterprise reporting capabilities.
Business Unit (BU) - Answer- A logical organization of data for reporting purposes.
There are currently 57 Business Units defined for IPPS-A across the three
components: US Army Active, US Army Reserve, and Army National Guard. In the
Army National Guard there are 55 Business Units.
Case - Answer- A "Case' is a transaction, service or response that is "opened" and
"closed" over a period of time to achieve resolution of a problem, issue, request, or
other activity.
Category, Type, and Detail - Answer- In IPPS-A (CRM), every solution is assigned to
a Category, Type, and Detail (C,T,D) to help with the categorizing of solutions.
Change of Position (POS) - Answer- Units use the POS Action for re-slotting of
Members into similar jobs with different positions or for re-slotting into a transient or
over strength position
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