Pharmacy Management Final Exam Questions
With Complete Solutions Latest Update
SMART goals refer to goals that are:
A. Simple, measurable, achievable, realistic, topical
B. Simple, measurable, achievable, renewable, timed
C. Specific, measurable, achievable, realistic, timed
D. Specific, measurable, achievable, renewable, timed - correct answers C
Which element is not common among most time management systems?
A. Analysis of the cost of the system
B. Prioritization of tasks
C. Scheduling tasks
D. Goal setting or list creating - correct answers A
If your job is primarily "reactive," which set of strategies can best help you manage
your time better at work?
A. Attend time management seminars and implement recommendations from a
workflow analysis
B. Attend time management seminars and delegate appropriate tasks to others
C. Implement recommendations from a workflow analysis and delegate
appropriate tasks to others
,D. Implement recommendations from a workflow analysis and schedule
administrative tasks during your "white spaces" - correct answers C
Which of the following behaviors is most likely to help you to use your time more
effectively?
A. Doing activities for which you have resources.
B. Doing things that are scheduled before doing nonscheduled things.
C. Doing what you know how to do faster than doing what you don't know how to
do.
D. Doing what you want to do before you tackle what you don't want to do -
correct answers A
All of the following are reasons why a planner system may not work for you
EXCEPT:
A. You did not incorporate it into your daily routine.
B. You did not make it the one and only place to record your appointments and to-
dos, so you never came to rely on it.
C. You did not pick a planner that was right for you.
D. You did not take time to master its features and make it yours - correct answers
A
During which time of day are most people most productive?
A. Morning
B. Midday
,C. Afternoon
D. Evening - correct answers A
Which of the following activities would NOT be an example of effective pharmacy
management?
A. An independent pharmacy manager may anticipate the impact of learning
curves on productivity as a result of new dispensing technology in the pharmacy.
B. A chain pharmacy manager may administer a cost-effectiveness analysis of a
new product from a drug company.
C. A clinic pharmacy manager may evaluate patient-pharmacist interactions to
gauge the effectiveness of patient care delivery in the pharmacy clinic.
D. A hospital pharmacy manager may perform periodic reviews of the formulary -
correct answers B
Which scenario most likely requires managers to consider spatial differentiation in
their decision making?
A. A retail pharmacy team decides to standardize procedures for drug information
gathering over the Internet.
B. A pharmacy manager decides to include pharmacy technicians in policy
decisions regarding the institution of robotic drug dispensing in the pharmacy.
C. A hospital decides to reorganize the chain of command within its pharmacy care
division.
D. A chain pharmacy decides to relocate its marketing team to more effectively
address growing competitive challenges in international markets. - correct answers
D
, The pharmacists at your organization would like to increase the amount of
meaning they find in their work. Which of the following approaches would be most
likely to achieve this goal?
A. Improve their job satisfaction
B. Search for an employer with higher pay and fringe benefits
C. Reduce their job stress
D. Promote pharmacists' provision of pharmacy care - correct answers D
The organizational behavior that is most strongly influenced by outsiders' views of
the organization is
A. Identification
B. Commitment
C. Job satisfaction
D. Citizenship behaviors - correct answers A
To be effective, teams must do which of the following?
A. Hold team members mutually accountable
B. Avoid conflict
C. Rely on individual performance of each member
D. Get each team member "on board" - correct answers A
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