Communication Skills Required For Interview Situations:
Communication is the act of delivering, receiving and exchanging information with others
through interactions so that the message is received and understood with clarity and purpose.
When we communicate effectively, both the sender and receiver feel satisfied. Strong
communication can enable both the interviewer and interviewee to communicate and
understand each other more effectively, enabling greater understanding of personalities,
qualities and knowledge. Interviewee with great communication skills will always be chosen in
the interview because it improves the organisation overall and ensures better performance of
the employee. Pleasant and balanced communication gives an ability to talk with co-workers to
make sure you're all working together for the good of the company and its customers.
Different type of skills required for Interview:
Body Language: Interviewee
Body Language is crucial for interviewees, the way they express themselves through body
gestures such as hand movement and facial expressions can really have an impact on how the
interviewer views their qualities. An interviewee should make solid eye contact and impression.
For instance, when an interviewee enters the office and connects with the receptionist,
executive assistant, or whoever they encounter, make sure that you maintain strong eye
contact and introduce yourself with confidence. If you are initially led to a waiting area, avoid
the common default of hunching over your phone. This kind of body language can easily
translate as boredom. Instead, sit upright in a comfortable position while you wait. When you
meet the interviewer, stand up and introduce yourself with a warm, genuine smile and a firm
handshake. Another prominent part of effective body language usage is through perfecting
your posture. Keep your head up and your shoulders back but relaxed, having an open posture
and sitting upright. When you sit, choose a position ideal for making eye contact. It's fine to sit
against the back of a chair if it doesn't cause you to slouch. During the interview, lean slightly
forward when the interviewer speaks to show you are listening. Keep your head up and your
shoulders back but relaxed. When you sit, choose a position ideal for making eye contact. It's
fine to sit against the back of a chair if it doesn't cause you to slouch. During the interview, lean
slightly forward when the interviewer speaks to show you are listening.
Body Language: Interviewer
,An Interviewer also requires exceptional body language skills which could complement the
interview being a succession and provide it a professional interview. Hiring managers should
consider the importance of body language and nonverbal cues such as eye contact when
conducting interviews. Maintaining open and neutral body language, proper posture, and giving
a warm greeting to each candidate can help set a positive tone for the remainder of the
interview. Additionally, presenting a welcoming body language can even encourage
interviewees to feel more open and comfortable themselves, leading to a higher quality,
natural discussion. .A hiring manager will often be the first point of contact a candidate makes
with a company. While a prepared candidate will have done their research to understand
aspects of the business they wish to work for, first impressions still matter. Therefore, it is
important to accurately reflect the corporate culture as a hiring manager during an interview by
giving off the right signals. These might seem like subtle tactics to keep in mind, but hiring
managers must recognize the importance of body language and energy as they are often the
face of their organisation. Just as an interviewer should make an effort to warmly welcome
candidates and to accurately represent company culture, they should also strive to keep
candidates engaged. The energy we give off is contagious. After all, no one would find it
enjoyable to be interviewed by a morose, disinterested interviewer for a job opportunity. It is
important that hiring managers make an effort to give off an appropriate level of excitement
and interest during an interview to encourage candidates to do the same. Maintaining proper
posture, using hand gestures when speaking, and making an appropriate level of eye contact
are just a few ways to encourage similar engagement from interviewees. Ultimately, there are
multiple factors that contribute to the success of an interview. However, by remembering the
importance of body language and nonverbal cues, hiring managers can effectively engage with
candidates, reflect company culture, and foster higher levels of engagement during an
interview. Making eye contact, nodding occasionally as candidates provide answers, and smiling
are just a few body language techniques hiring managers can use to present a friendly image
and positively connect with interviewees.
Listening Skills: Interviewee
,Listening Skills is another essential quality that is needed within an interview, to ensure that
communication and interactions are well understood and that you're activating listening to
what has been said, responding accordingly to showcase your vast knowledge and
understanding of the question being asked or discussed. Active listening will show the
interviewer that you're really keen and have interest in the subject at hand. Being actively
listening can allow you (interviewee) to communicate more effectively, being able to pay
attention to certain things being said by the interviewer can demonstrate to them that you are
fit-for-purpose. Active listening is also about asking relevant questions and clearing your
doubts. This shows that you are attentive and do not just blindly nod to everything the other
person says. Furthermore, For the interviewee it’s critical that they do not interrupt or lose
focus as this may already show the interviewer that there is a lack of interest and dedication
and passion towards the job role which can place a bad and negative impression on you, the
interviewee; which can again shows the interviewer that you’re not aware of what's being said,
hence showing that you lack of attentiveness and enthusiasm. The interviewer needs to
understand that you are listening to him/her. Reciprocal body gestures such as nodding, smiling
or leaning forward while the interviewer is speaking shows non-verbal engagement in the
conversation.
Listening Skills: Interviewer
, Listening Skills are both crucial for not just the interviewee, but also the interviewer. Being
considerate at what the interviewee is saying and justifying a thoughtful and well-rounded
understanding can reflect the accurate decision making of selecting the right candidate for the
job position being interviewed. It’s crucial that the interviewer is actively listening as it can
allow the interviewer to gain a clear understanding of what the candidate is trying to convey
and form a suitable discussion around that, to then form an ultimate decision of the candidate
suitability within the job role. Active listening skills will enable the interviewer to retain
information for longer and with much more detail than if you are passively listening, or listening
with distractions or the intent to respond immediately. With techniques like paraphrasing or
repeating what has been said, you are also more likely to remember more specific details of the
conversation, which can lead to you passing on accurate information more consistently which
can allow better communication when interacting with interviewee. Active listening shows your
engagement while they're speaking and accurately remembering the ideas they've expressed,
you can demonstrate that you respect their ideas and concerns, which can give more credibility
to form which can allow for better interpersonal communication which can be both formal or
informal, it can allow for more authentic answers. This can lead to more effective conversations
and collaboration overall in addition to gaining trust from the interviewee. Furthermore, an
active listening approach encourages the applicant to engage more and more so that you may
delve deeper into his or her past, character, ideas, and so on. Whereas the normal interview is
an interrogation in which "I ask, you answer," Active Listening transforms the interview into a
mutually enlightening discourse between two (ideally) educated individuals. This is especially
important if you want to delve deeper into certain experiences, such as: how the applicant
approaches obstacles, how he/she got along with past co-workers, why does he/she want to
work for your company? Why is he/she looking, or why is he/she no longer with his/her
employer? Why he/she is searching for a new job and why he/she believes he/she would be a
good fit for your company
Professional approach: Interviewee