Uniqlo AA Study Guide Ver. 2 Questions And Answers Rated A+ New Update Assured Satisfaction
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Module
Uniqlo AA
Institution
Uniqlo AA
10 Principles for Handling Complaints:
1. Actively encourage customer complaints.
2. Be grateful for customer _______.
3. Respond promptly with sincerity.
4. Pay attention to your initial response, as it is a critical factor in handling customer complaints.
5. Always report complaints.
6. Alw...
Uniqlo AA Study Guide Ver. 2 10 Principles for Handling Complaints: 1. Actively encourage customer complaints. 2. Be grateful for customer _______. 3. Respond promptly with sincerity. 4. Pay attention to your initial response, as it is a critical factor in handling customer complaints. 5. Always report complaints. 6. Always let the customer completely speak his/her mind. Never argue. 7. Appreciate the customer's concern. 8. Accept returns and exchanges with a smile so customers do not feel uncomfortable. 9. Do not make up excuses or try to hide mistakes. 10. Do not make careless errors. - C. input 10 Principles for Handling Complaints: 1. Actively encourage customer complaints. 2. Be grateful for customer input. 3. Respond promptly with sincerity. 4. Pay attention to your initial _______, as it is a critical factor in handling customer complaints. 5. Always report complaints. 6. Always let the customer completely speak his/her mind. Never argue. 7. Appreciate the customer's concern. 8. Accept returns and exchanges with a smile so customers do not feel uncomfortable. 9. Do not make up excuses or try to hide mistakes. 10. Do not make careless errors. - I. response 10 Principles for Handling Complaints: 1. Actively encourage customer complaints. 2. Be grateful for customer input. 3. Respond promptly with sincerity. 4. Pay attention to your initial response, as it is a critical factor in handling customer complaints. 5. Always report ________. 6. Always let the customer completely speak his/her mind. Never argue. 7. Appreciate the customer's concern. 8. Accept returns and exchanges with a smile so customers do not feel uncomfortable. 9. Do not make up excuses or try to hide mistakes. 10. Do not make careless errors. - G. complaints Alterations: (Blindstitch Finish) Associates should aim for_______ minutes per pair for blind stitches, while Advanced Associates should aim for _______ minutes per pair. - C. 15, 10 Alterations: (Lockstitch Finish) Associates should aim for_______ minutes per pair for lock stitches, while Advanced Associates should aim for _______ minutes per pair. - B. 7, 5 Basic Knowledge of A Rank: -All items are in perfect condition -______ -There are no shortages of any color -Items are sorted by size -The fixture is fully lined with appropriate volume -The vertical and horizontal alignments are straight, and the pile widths are aligned -There are no errors with promotional materials or D/P's - B. Piles are clearly separated by color Basic Knowledge of A Rank: -All items are in perfect condition
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