Inside LVMH Quiz Questions and Answers 100% Verified
Select the appropriate sentences related to LVMH omnichannel strategy (Select 2) - ANSWER-- Omnichannel is a client-centric approach aimed at providing a consistent, qualitative, and seamless customer experience across all channels and geographies.
- Establishing a smooth omnichannel customer experience requires cross-collaboration across all teams, departments, and through all activities - from warehouses to stores.
Which characteristics may help to measure the luxuriousness of an offer? - ANSWER-- Price
- Quality
- Scarcity
- Signed by brands
- Controlled channels
- Personalised services
- Delivering experiential rewards
How do Fashion & Leather Goods Maisons offer their clientèle unique customer experiences? (Choose 1)
- ANSWER-By mastering their distribution
Looking at distribution, is Brick and Mortar still an important part of the luxury story? - ANSWER-Yes
According to Bain & Company, the US is currently the largest market for personal luxury goods - ANSWER-Yes
According to Erwan Rambourg the young generation of luxury buyers have transformed the luxury industry in certain areas such as casualisation, social media or values. - ANSWER-True
According to Bain & Company, by 2030, online sales will represent... - ANSWER-33% of the luxury sales
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