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Lean Six Sigma Final
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Lean Six Sigma FinalThe goal of Lean Six Sigma is to reduce errors, cost, performance time, space
requirements, and/or employee turnover by:
-75%
-50%
-25%
-87% - answer87%
Ensuring treatment is delivered using the minimum amount of resources is the STEEEP
goal of
-Efficiency
-Patient centeredness
-Equity
-Effectiveness - answerEfficiency
The STEEEP goal of equity
-Ensures that treatment does not vary based on race, gender, or age
-Restores patient health or reduces their pain
-Restores patient health or reduces their pain
-Seeks treatment that does not injure a patient - answerEnsures that treatment does not
vary based on race, gender, or age
The STEEEP goal of effectiveness
-Minimizes the cost of treatment
-Correct! Restores patient health or reduces their pain
-Reduces harmful delays to patients
-Ensures that treatment does not vary based on race, gender, or age - answerRestores
patient health or reduces their pain
Ensuring treatment is based on the individual's preferences, needs, and values is the
STEEEP goal of
-Patient centeredness
-Effectiveness
-Timeliness
-Efficiency - answerPatient centeredness
,The five principles of Lean 6 sigma are
-Value, timeliness, pull, flow, and price
-Value, timeliness, pull, flow, and perfection
-Value, value stream mapping, pull, flow, and perfection
-Value, value stream mapping, pull, flow, and price - answerValue, value stream
mapping, pull, flow, and perfection
Flow is noted as in the reading as:
-Minimizes defects
-Builds continuous movement processes and reduces wasted motion, interruptions, and
delays
-Produces products when demanded by customers
-Is every action taken to design, produce, and deliver a product - answerBuilds
continuous movement processes and reduces wasted motion, interruptions, and delays
Value stream mapping is
-Builds continuous movement processes and reduces wasted motion, interruptions, and
delays
-Documents every action taken to design, produce, and deliver a product
-Minimizes defects
-Focuses on the product features that enhance customer satisfaction -
answerDocuments every action taken to design, produce, and deliver a product
Set-in-place/Set-in-order in 5S is designed to
-Ensure all workers use the same procedures
-Ensure a clean work area
-Simplify the work area and reduce clutter
-Define locations for tools and supplies - answerDefine locations for tools and supplies
A Kaizen event is
-An organization philosophy focusing on continuous improvement
-An approach to inventory management
-A targeted project focusing on improving the performance of a process
-Discrete, independent, and opportunistic problem solving - answerA targeted project
focusing on improving the performance of a process
Sort in 5S is designed to
-Define locations for tools and supplies
-Ensure all workers use the same procedures
, -Ensure a clean work area
-Simplify the work area and reduce clutter - answerSimplify the work area and reduce
clutter
Value stream mapping is aimed at determining if
-Current steps add or reduce value
-Support functions improve the performance of care givers
-Additional steps are required
-Current steps can be performed more effectively or efficiently
-All of the above - answerAll of the above
Load leveling is
-Proactively seeking out and capitalizing on opportunities
-Distributing work to ensure all workers are fully employed, neither over- or
underworked
-Standardizing inputs and processes to ensure consistent output
-Striving for prevention of rather than correction of defect - answerDistributing work to
ensure all workers are fully employed, neither over- or underworked
To improve flow, workers should do all of the following except
-Institute batch processes
-Ignore artificial boundaries created between departments and authority lines
-Focus on the good or service to be provided to the customer
-Minimize queues, stoppages, and backflows - answerInstitute batch processes
Pull systems where production does not begin until a customer order is received
reduces all of the following wastes except
-Defects
-Overproduction
-Excess inventories
-Idleness - answerDefects
The role of Define in the DMAIC process is to
-Ensure performance gains are maintained
-Identify methods to enhance performance and outcomes
-Assess how systems are working
-Identify a problem or opportunity to improve - answerIdentify a problem or opportunity
to improve
The role of Measure in the DMAIC process is to
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