Countertransference - answerA set of conscious or unconscious emotional reactions to
a client experienced by a therapist. These feelings usually originate in the therapist's
own developmental conflicts or past. When this occurs, a good first step is to seek
supervision.
Transference - answerThe emotional reactions that are assigned to current
relationships but originated in earlier experiences (often presenting as the feelings a
client has toward a therapist). When a client experiences this interaction with the
therapist, it can be discussed and used therapeutically.
Dual Diagnosis - answerThe occurrence of coexistent diseases within an individual.
This is most commonly associated with a substance use disorder and another
psychiatric disorder
Dual Relationship - answerHaving a second role with the client in addition to the client
therapist relationship (such as friend, business associate, family member, sex partner,
etc.). Simply put, a dual relationship is anytime we know a client outside of the
therapeutic relationship.
Ego-syntonic - answerTraits of personality, thought, behavior, and values that are
incorporated by the individual who considers them acceptable and consistent with his or
her overall "true" self.
Ego-dystonic - answerTraits of personality, behavior, thought, or orientation considered
to be unacceptable, repugnant, or inconsistent with the individual's perceptions—
conscious or unconscious—of himself or herself
Empathy - answerA therapeutic technique in which the social worker communicates to a
client that they perceive and understand the experiences, emotional state, and/or ideas
of their client.
Empowerment Model - answerThis model utilizes interventions that help people achieve
a sense of control in their lives by using a client's strengths, resources, and resilience. It
aims to reduce powerlessness created by social and political environments that
oppress.
Evidence-based Practice - answerThis combines the social worker's clinical experience,
code of ethics, and client preferences with well-researched interventions to guide the
treatment and services a client receives to achieve their therapeutic goals.
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