Which of the following strategies is most effective when dealing with an angry or
disruptive patient?
A. Allow the patient to disrupt the setting as needed to alleviate their anger
B. Ask the patient to lower their voice and remain calm throughout the interview
C. Reinforce the patients criticisms of other clinicians or the facility
D. Validate the patients feelings without agreeing with their reasons. - ✔️✔️D
Which of the following variables should have the greatest affect as to how the NP will
conduct the H & PE of a child?
A. The child's developmental level
B. the child's chronological age
C. The expected head to toe format and order of examination techniques
D. The child's birth history - ✔️✔️A
Match the primary skin lesion to the description
A. Macule 1. Lesion is raised
B. Papule 2. Lesion is raised > 1 cm & fluid filled
C. Plaque 3. Lesion is flat
D. Vesicle 4. Lesion is raised, > 1cm but not fluid filled
E. Bullae 5. Lesion is raised - ✔️✔️Macule --> Lesion is Flat
4
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