Inherent in the role of HR are confidentiality and privacy. While
confidentiality is an ethical duty, privacy is:
a. A guarantee that employers must make to employees
b. Never an issue in American workplaces
c. A right rooted in common law
d. A professional obligation of all certified professionals - CORRECT
ANSWERS-c, A right rooted in common law
If you receive an anonymous tip that one of the company employees is
stealing employee data for identify theft purposes, you should
a. Call the police and let them handle it
b. Dismiss it as an unfounded story
c. Notify senior management and begin an investigation
d. Confront the employee to get their reaction - CORRECT ANSWERS-c. Notify
senior management and begin an investigation
IIPPs have been shown to
a. Reduce illness and injury by as much as 17 percent
b. Reduce the paperwork associated with injury reports to the government
c. Improve the décor of any modern-day office
d. Increase the amount of supervisor interventions when janitorial staff
performance problems arise - CORRECT ANSWERS-b. Reduce illness and
injury by as much as 17 percent
Which of the following documents from List C verifies a potential candidate's
identity and right to work for Form I-9?
a. A Native American tribal document
b. A U.S. military card
c. A U.S. birth certificate
d. A state driver's license with photo ID - CORRECT ANSWERS-a. A Native
American tribal document
What's the primary purpose of organizational branding?
,I. The intent of organizational branding is letting customers know when they
walk into a store.
II. One purpose of organizational branding is to establish a distinctive image
for consumers to automatically recognize.
III. Organizational branding allows entities to create a perception of the
values and ethics for which it stands.
IV. Organizational branding focuses on promoting the benefits of a company
in order to appeal to a target audience
a. I, II, and IV only
b. I, III, and IV only
c. II and III only
d. I, II, and III only - CORRECT ANSWERS-d. I, II, and III only
All of the following are part of the core meaning of competitive advantage
EXCEPT?
a. Competitive advantage is the practice of constantly attempting to increase
market share by exploiting advantages.
b. By constantly developing a labor force and technology, competitive
advantage is pursued by all corporations in order to edge out competitors in
the market.
c. It's mandatory that organizations pursue policies of competitive advantage
because they all want to maximize output and increase market share.
d. Competitive is a type of benefit that customers believe they could not get
anywhere else. - CORRECT ANSWERS-d. Competitive is a type of benefit that
customers believe they could not get anywhere else.
Which of the following statements LEAST describes corporate governance?
a. Corporate governance is the established policies, rules, and standards that
organizations follow in order to fulfill its vision and goal as a for-profit entity
and a stakeholder in the broader community.
b. Public policy influences corporate governance, i.e. the Sarbanes-Oxley Act.
c. Corporate governance addresses rules, practices, and institutions that
protect and manages ecosystems in relation to the environment.
d. Corporate governance is necessary to establish an organization's self-
image and can be used as an instrument to restore institutional trust. -
CORRECT ANSWERS-c. Corporate governance addresses rules, practices, and
institutions that protect and manages ecosystems in relation to the
environment.
All of the following is necessary for an organization to pay attention to the
legislative and regulatory environment EXCEPT?
,a. To anticipate changes and craft corporate governance policies that
address new regulatory legislation.
b. To engage in lobbying efforts in order to fight proposed changes that
could be damaging to the corporation.
c. To modify and make new legislative and regulatory changes more
palatable.
d. To examine competitors and match their own legislation to that of other
corporations. - CORRECT ANSWERS-d. To examine competitors and match
their own legislation to that of other corporations.
Each fiscal quarter within a fiscal year is an example of which of the
following?
a. Benchmarking.
b. A milestone.
c. Calendar divides.
d. Bonus assessment period. - CORRECT ANSWERS-b. A milestone.
What is the most crucial aspect of successfully implementing organizational
change?
a. Work ethic.
b. Leadership buy-in.
c. Highly compensated employees.
d. Terminating employees who do not agree - CORRECT ANSWERS-b.
Leadership buy-in.
Which of the following activities is considered to be a fair labor practice?
a. Hot cargo agreement.
b. Jurisdictional strike.
c. Secondary boycott.
d. Sympathy strike. - CORRECT ANSWERS-d. Sympathy strike.
Which of the following employees would not be eligible to vote in an
upcoming union election?
a. An employee who is temporarily laid off.
b. An employee who is out sick with the flu.
c. An employee who is out on military leave before the election
d. A staff member who is out of the office on a medical leave of absence and
who will not be returning to work - CORRECT ANSWERS-d. A staff member
who is out of the office on a medical leave of absence and who will not be
returning to work
Under the Taft-Hartley Act, which of the following is illegal?
, a. Creating a company sponsored union.
b. An employee deciding to contribute to a charity instead of paying union
dues, due to their religious objection.
c. An employer filing an unfair labor practice charge against a union.
d. A union representing nonunion employees in the bargaining unit. -
CORRECT ANSWERS-a. Creating a company sponsored union.
Which of the following most accurately describes a procurement policy?
a. A procurement policy is a strategy that employers use to find the most
qualified employees.
b. A procurement policy is an organization's strategy to obtain and secure
goods and services in an orderly and beneficial way to minimize cost and
maximize savings
c. A procurement policy is an analysis of an organization's inventory in order
to determine what supplies are needed.
d. A procurement policy is any action that an organization takes to find a
new location. - CORRECT ANSWERS-b. A procurement policy is an
organization's strategy to obtain and secure goods and services in an orderly
and beneficial way to minimize cost and maximize savings
What is a hazard communication program, and is it legally binding?
a. A hazard communication program is a guideline that gives employers the
option to inform employees when they are working with hazardous material
and is not legally binding.
b. A hazard communication program is a mandate from OSHA that requires
employers to inform employees when they are working with hazardous
materials and the nature of each material and is legally binding.
c. A hazard communication program is an evacuation procedure that is
intended for emergencies and is legally binding.
d. A hazard communication program is an educational training program that
OSHA offers to employers regarding dangerous chemicals and is not legally
binding - CORRECT ANSWERS-b. A hazard communication program is a
mandate from OSHA that requires employers to inform employees when they
are working with hazardous materials and the nature of each material and is
legally binding.
To reduce operating costs, a company has decided to maintain its domestic
headquarters but open an overseas manufacturing plant. What is the best
word to describe this move?
a. Outsourcing.
b. Downsizing.
c. Offshoring.
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