SCM 300 Exam 1 Questions and
Answers
Simple Supply Chain
1. Purchasing
2. Production
3. Distribution
4. Retail Sales
Supplier Networks
1. Procurement to Operations & Logistics
2. Operations & Logistics to Products/Services or Waste
3. Reverse Logistics
Brainpower
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Procurement
The process of obtaining services, supplies, and equipment in conformance with organizational
regulations.
-Materials
-Inventory MGT
-Resource
Operations & Logistics
Design, operation, and improvement of the production systems that efficiently transform
INPUTS into Finished Goods and Services.
-Add Value
-Either Products/Services follows OR Waste
Products/Services
-Cost Quality
-Speed Flexibilty
(Sales, Support, Returns)
Waste
, -Non-Valuable
-Defects
-Garbage, Emissions
-Resource Waste
Reverse Logistics
The area of logistics that involves bringing waste back to the manufacturer because of defects or
for recycling materials.
Supply Chain Management
The Efficient Integration of Supplies & Manufacturers, Transporters, Distribution Centers,
Warehouses, & Retailers and all other parties associated tasked with the successful delivery of
the final product and/or service
Primary Organizational Goals
Sustainable Long-Term Profits AND/OR Maximum Return on Investment (ROI)
How can the primary goals be achieved?
1. Make Money: Profit = Revenue - Cost
2. Be Efficient/Avoid
3. Be different/Be better
Value- Customer Perspective
What do I get? (Quantity, quality, size...) DIVIDED BY What is the price? (Money, waiting
time, warranty...)
Productivity- Organizational Perspective
What did I make? (Outputs) DIVIDED BY What was the cost? (Inputs)
Logistics
The COORDINATED Planning and Execution of the following:
-Preparation of Packaged Product
-Movement Itinerary (Transport)
-Storage Itinerary (Warehousing)
-Product Distribution throughout the Supply Chain: Who gets what? When? How?
Supplier visibility
Can you see tomorrow and the day after's supply?
Competitive Priorities
1. Cost
2. Quality
3. Speed/Time
4. Flexibility
Cost
Material costs, production costs, packaging, transportation, storage costs, customer service costs
Quality
How pretty, design, materials & production quality, quality level delivered, consistent quality
Speed/time
Delivery time(Lead Time), on-time delivery
Flexibility
design flexibility, materials/parts flexibility, facility flexibility, tools/machinery, flexibility,
employee flexibility, & service flexibility
Lead Time
Time elapsed between customer placing order and order being received by customer
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