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SCM 300 EXAM Guide 3 ASU Questions and Answers
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SCM 300 EXAM Guide 3 ASU Questions and Answers
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SCM 300 EXAM Guide 3 ASU Questionsand Answers
The 3 Parts of Corporate Social Responsibility (CSR) - Answer -- legal and ethical,
serves and community/society, environmental sustainability.
Reasons to be Socially Responsible: - Answer -- Avoid legal issues, government
regulation, and fines,
- Responsibility as a global/local citizen,
- Business risks - political, resource shortage, population growth, climate change
- Business opportunities - increased profits, lower costs? Maintain business operations?
Develop socially responsible competitive weapons
Links between SCM and SR - Answer -- How SCM can help companies become more
socially responsible
o Eliminate waste
o Legal and Ethical Business practices
o Improve quality of life
Challenges of being SR - Answer -- What's the right thing to do?
- Monitoring supply chain partners (and yourself)
- Tracking outcomes across the SC
- How supply chains can be socially irresponsible
o Customer related issues
o Business partner related issues - Buyers and Suppliers
o Labor related issues
o Culture related issues
o Country and community related issues
o Environment related issues
Ethical Issues in SCM - Answer -- Obey laws
- Choosing ethical business partners
- Do not bully SC partners or employees
- Conflicts of interest
- Protect the environment, workers, and consumers
- Breaches in intellectual property, consumer, and employee
- Personal data, and confidential business information
, Legal and Ethical Supply Chains - Issues and examples - Answer -- Employee abuse - if
your suppliers' employees are being abused, what should your company do? (EX. Nike
and Apple)
- Promoting sustainability - how hard can you push your supplier to adopt sustainable
business practices?
- Humanitarian programs - is it ever acceptable to utilize the black market or a corrupt
government as a business partner in the distribution of humanitarian aid?
Humanitarian and Global Health Supply Chains - Issues and examples - Answer --
Logistic Challenges - poor slash devastated infrastructure, storage, demand forecasting
- Procurement Challenges- low cost, financing, negotiations
- Process Or Operations Challenges - Culture, technology, process implementation
- SCM Talent Pool - who is working in these organizations?
- No Single SCM Solution- every location possesses new challenges (law, politics,
military, geographic, climate, infrastructure)
- Not Just One Problem, Multiple Problems
- Broken Communication, Lack Of Coordination - humanitarian organizations may not
work together, inability to communicate with those in need.
- Media And Social Media Coverage - bad messages come at impact on donations
Social Responsibility Basics - Answer -- Legal and Ethical - Good practices and attitude
towards customers and associates
- Serves the Community/Society- Committed to programs and practices that benefit
society
- Environmental sustainability - Earth-friendly business practices
4 Tools for managing ethical SC - Answer -- Continuous education and awareness
programs
- Security across the SC
- Establish a whistleblower program
- Monitoring and auditing programs
SA8000 - Answer -- Developed by a social accountability international, SA8000 is a
certification that focuses on social responsibility in the workplace that may be of value to
companies present and prospective SC partners
SA8000 examples - Answer -- Examples Include: Child labor, health and safety,
discrimination of any type, payment/compensation, unionization rights, forced labor,
disciplinary practices, working hours, ethical management systems
Sustainability - Answer -- Bruntland Commission in 1987: sustainable development is
development that meets the needs of the present without compromising the ability of
future generations to meet their needs"
- Its not easy being green!
Sustainability framework (terms/concepts) - Answer -- Triple Bottom Line
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