ISSA Unit 12 | Latest Update | 2024/2025 | Rated A+
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Module
ISSA Unit 12 |
Institution
ISSA Unit 12 |
ISSA Unit 12 | Latest Update | 2024/2025 |
Rated A+
What is a key component of effective communication between a trainer and a client?
- Using technical jargon
- Avoiding feedback
Active listening
- Minimizing interaction
Which communication skill is essential for building trust wit...
ISSA Unit 12 | Latest Update | 2024/2025 |
Rated A+
What is a key component of effective communication between a trainer and a client?
- Using technical jargon
- Avoiding feedback
✔✔ Active listening
- Minimizing interaction
Which communication skill is essential for building trust with clients?
✔✔ Empathy
- Speaking in technical terms
- Dominating the conversation
- Providing generic advice
How can a trainer ensure that instructions are clearly understood by clients?
- Speaking quickly
- Using complex language
✔✔ Providing clear, concise directions
1
, - Repeating instructions in a monotone voice
What is an important aspect of non-verbal communication in a training setting?
- Avoiding eye contact
✔✔ Using appropriate body language
- Speaking loudly
- Fidgeting during conversations
How should a trainer handle a situation where a client is not following the exercise plan?
- Ignoring the issue
- Criticizing the client publicly
✔✔ Discussing the issue privately and seeking solutions
- Replacing the client with another
What role does feedback play in the trainer-client relationship?
- It creates conflict
✔✔ It helps improve performance and communication
- It is unnecessary
2
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