Operation Management and TQM Exam Questions With Complete Guaranteed Answers.
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Module
MNB
Institution
MNB
KAIZEN - correct answer japanese word meaning continous improvement
TWO CHARACTERISTIC OF KAIZEN - correct answer Kai
Zen
KAI - correct answer means chan...
KAIZEN - correct answer japanese word meaning continous improvement
TWO CHARACTERISTIC OF KAIZEN - correct answer Kai
Zen
KAI - correct answer means change
ZEN - correct answer means good
TWO TYPES OF KAIZEN - correct answer Gemba Kaizen
Teian Kaizen
GEMBA KAIZEN - correct answer improvement activities carried out in the
actual workplace
TEIAN KAIZEN - correct answer strategic improvement prejudiced by top
management
PROCESS ORIENTED THINKING - correct answer how processes carried out
through assesment performance
RESULT ORIENTED THINKING - correct answer outcomes are obtained,
maintained, executed systematically
TWO COMPONENTS OF KAIZEN - correct answer Maintenance Function
Improvement Function
, MAINTENANCE FUNCTION - correct answer maintain current technological,
managerial, operating standards
IMPROVEMENT FUNCTION - correct answer aimed at improving current
standards
PDCA - correct answer Plan-Do-Check-Act
SDCA - correct answer Standardize-Do-Check-Act
PROCESS - correct answer Planning phase
Doing phase
Checking phase
Acting phase
PLANNING PHASE - correct answer Vital phase of tqm. Employees need to
come up with problems and queries
DOING PHASE - correct answer develop solution for the problem
CHECKING PHASE - correct answer Employees do comparison analysis for
effectiveness
ACTING PHASE - correct answer employees document result and prepare to
address other problems
SDCA CYCLE - correct answer Ensure improvements by kaizen and
improvements do not side back. It prevents deterioratation and ensure SDCA and PDCA are well
established.
STANDARD - correct answer the best, safiest and easiest way to achieve and
maintain quality level
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