Conflict correct answers One party perceives its interest are being opposed or negatively affected by another party
Conflict Model correct answers Compares relationship between conflict intensity and outcome
Curvilinear Relationship
Model level of Intensity = Positive Outcomes
Devil's Advoc...
MGMT 353 Final Exam || Already Graded A+.
Conflict correct answers One party perceives its interest are being opposed or negatively affected
by another party
Conflict Model correct answers Compares relationship between conflict intensity and outcome
Curvilinear Relationship
Model level of Intensity = Positive Outcomes
Devil's Advocacy Approach correct answers Assigning someone the role of being critic
Dialectic Decision Method correct answers Fostering debate of opposing viewpoints to better
understand the issue
Five Conflicting Handling Styles and Characteristics correct answers Dominating,
Integrating/Cooperating, Obliging, Avoiding, Compromising
Dominating correct answers Rely on formal authority, assertive and uncooperative
Integrating correct answers (Cooperating) Assertive and cooperative. Parties confront issue and
cooperatively identify problem, generate/weigh alternative solutions and decide
Obliging correct answers (Accommodating) Unassertive and cooperative; sacrifice self to satisfy
others; acceptance by others > personal goals
Avoiding correct answers Uncooperative and unassertive, withdraw from problem
Compromising correct answers Intermediate Assertiveness + Cooperativeness, Mutually
acceptable solution to partially satisfy both parties
Three Types of Conflict correct answers Personality, Intergroup, Cross-Cultural
Negotiation correct answers Give and take process between conflicting interdependent parties
Distributive Negotiation correct answers Single issue in which one person gains at the expense of
the other (win-lose)`
Integrative Negotiation correct answers An agreement can be found that is better for both parties
(win-win)
Causes of Conflict correct answers -Incompatible personalities/value systems
-Overlapping job boundaries
-Interdependent tasks
-Competition for limited resources
-Inadequate communication
-Organizational complexity
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