Practice Wisdom - ANSWERS"learning by doing" that develops as one practices social work over a period
of time. Social workers also reflect on their practice, independently and with colleagues, which sharpens
their intuitions and opens their mind to other viewpoints. While your direct experience in social work
may be limited at this point, feel confident that through reflective practice you will attain practice
wisdom.
Cognitive Biases - ANSWERSWe all rely on mental shortcuts to help us make sense of a continuous
stream of new information. All people, including me and you, must train our minds to be aware of
predictable flaws in thinking
Confirmation Bias - ANSWERSConfirmation bias involves observing and analyzing information in a way
that confirms what you already think is true.
Selective Observation - ANSWERSpeople will only pay attention to the information that fits their
preconceived ideas and ignore information that does not fit.
Overgeneralization - ANSWERSpeople will make hasty conclusions about a broad pattern based on only a
few observation
Dunning-Kruger effect - ANSWERSin which unskilled people overestimate their ability to find the truth
Research Methods - ANSWERSan organized, logical way of knowing that involves both theory and
observation.
Intuition - ANSWERSa powerful, though woefully incomplete, guide to action in social work.
Scientific inquiry - ANSWERSaccounts for cognitive biases by applying an organized, logical way of
observing and theorizing about the world.
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