1. Which of the following is NOT a component of behavior modeling?
a.
Learning points
b.
Practice and role-play
c.
Decisional emulation
d.
Feedback and reinforcement correct answers c. Decisional emulation
2. Developmental purposes of performance appraisal include all of the foll...
MGMT 310 Exam 2 || A+ Guaranteed.
1. Which of the following is NOT a component of behavior modeling?
a.
Learning points
b.
Practice and role-play
c.
Decisional emulation
d.
Feedback and reinforcement correct answers c. Decisional emulation
2. Developmental purposes of performance appraisal include all of the following EXCEPT:
a.
recognizing individual performance.
b.
validating selection procedures.
c.
improving communication.
d.
identifying strengths and weaknesses. correct answers d.
identifying strengths and weaknesses.
3. Some organizations fail to make the connection between training and _____.
a.
technology
b.
competition
c.
an organization's goals
d.
an organization's functional requirements correct answers c.
an organization's goals
,4. In most profit-sharing plans, about _____ of the net profit is shared.
a.
5 to 10 percent
b.
10 to 15 percent
c.
15 to 20 percent
d.
20 to 25 percent correct answers d.
20 to 25 percent
5. Freedom from criterion deficiency of performance appraisals refers to the extent to which:
a.
standards relate to the overall objectives of the organization.
b.
standards capture the entire range of an employee's responsibilities.
c.
individuals tend to maintain a certain level of performance over time.
d.
factors outside the employee's control can influence performance. correct answers b.
standards capture the entire range of an employee's responsibilities.
6. If one rates an average employee's performance high because they compared the employee to
poor performers, one commits a:
a.
leniency error.
b.
contrast error.
c.
recency error.
d.
central tendency error. correct answers b.
contrast error.
, 7. The three basic types of formats for providing feedback during a performance evaluation
meeting or feedback session are:
a.
tell-and-sell, tell-and-train, and developmental.
b.
tell-and-sell, tell-and listen, and problem-solving.
c.
tell-and-train, problem-solving, and developmental.
d.
tell-and-listen, tell-and-train, and problem-solving. correct answers b.
tell-and-sell, tell-and listen, and problem-solving.
8. _____ enable individual employees to choose the benefits that are best suited to their
particular needs.
a.
Employee self-service systems
b.
Cafeteria plans
c.
Employee wellness programs
d.
Social Security plans correct answers b.
Cafeteria plans
9. Which of the following is NOT an internal factor affecting the pay mix?
a.
Worth of job
b.
Cost of living
c.
Employer's ability to pay
d.
Employee's relative worth correct answers b.
Cost of living
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