CMST 2064 Exam Study Guide with Complete Solutions
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Module
CMST 2064
Institution
CMST 2064
CMST 2064 Exam Study Guide with
Complete Solutions
6. Know the difference in the types of conflict styles discussed in the
textbook - Answer️️ -1. Avoidance Conflict Style: when members are
unable or unwilling to accomplish their own goals or contribute to
achieving the group's goal. Group...
CMST 2064 Exam Study Guide with
Complete Solutions
6. Know the difference in the types of conflict styles discussed in the
textbook - Answer✔️✔️-1. Avoidance Conflict Style: when members are
unable or unwilling to accomplish their own goals or contribute to
achieving the group's goal. Group members who use this style may change
the subject, avoid bringing up a controversial issue, and even deny that a
conflict exists.
2. Accommodation Conflict Style: give in to other members at the expense
of their own goals. Accommodators have a genuine desire to get along with
other members. This group member may be perceived as less powerful or
less influential.
3. Competition Conflict Style: occurs when group members are more
concerned with their own goals than with those of the group. Competitive
members want to win; they argue that their idea are superior to
alternatives suggested by the group. This style generates hostility, ridicule,
and personal attacks against group members.
4. Compromise Conflict: a middle ground approach to conflict in which
group members give in on some goals in order to achieve other goals they
want more strongly.
5. Collaboration Conflict: searches for new solutions that will achieve both
the individual goals of group members and the goals of the group. They
seek creative solutions that satisfy everyone's interests and needs.
Promotes synergy and resolves tension.
1. Explain the Trait Leadership Theory (p. 107). - Answer✔️✔️-a. Trait
Leadership Theory identifies and prescribes individual characteristics and
behaviors needed for effective leadership. Based on the assumption that
leaders are born, not made.
2. Explain the Styles Leadership Theory (p. 107). - Answer✔️✔️-a. Styles
Leadership Theory groups specific leadership traits into distinct styles.
Different styles are attributed to leaders. Early attempts to describe
different leadership styles yielded three categories that stretch across a
continuum of leadership control
3. What is the difference in autocratic, democratic, and laissez-faire leaders,
according to the Styles Leadership Theory (pp. 107-108)? - Answer✔️✔️-a.
Autocratic leaders exert a great deal for control.
i. Seek power and authority by controlling the direction and outcome of
group work
2
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