BA316 UO Exam1 Chapters 1,5,6
UPDATED Exam Questions and
CORRECT Answers
Ravi, a supervisor, is known by his managers to be sharp in his decisions and has a good
track record of meeting his goals. Ravi is a(n) _____ manager - Correct Answer- effective
When building a new hospital, the develo...
BA316 UO Exam1 Chapters 1,5,6
UPDATED Exam Questions and
CORRECT Answers
Ravi, a supervisor, is known by his managers to be sharp in his decisions and has a good
track record of meeting his goals. Ravi is a(n) _____ manager - Correct Answer- effective
When building a new hospital, the developer did not remove any trees, based on the belief
that doing so could compromise the ability of future generations to meet their own needs.
This is an example of managing for - Correct Answer- sustainable development
Efficiency is _____, while effectiveness is _____ - Correct Answer- using resources wisely;
achieving results
Some examples of ______ are companies selling products, operating factories, and
collaborating with partners in other countries - Correct Answer- globalization
Understanding how artificial intelligence, big data, and collaborative computing will impact
your organization is the challenge of managing for - Correct Answer- technological advances
For almost 20 years, Hank has been the top sales professional for Strickland Propane. He
credits his success to following the first law of business, which is to - Correct Answer- take
care of the customer
When managing her oil and lube service, Sabrina engages in the controlling function when
she - Correct Answer- develops a loyalty reward program because the number of repeat
customers has been declining
By understanding the competency gaps that are generally perceived by employers, you
should - Correct Answer- be motivated to learn
At Kaira's Cuisine, Kaira improves focuses on efficiency by - Correct Answer- advertising
specials to use up food inventory that is nearing its expiration date
, When Ramiro inspires his employees to do their best to help the organization meet its goals,
he is - Correct Answer- leading
________ refer(s) to the arrangement that ensures strategic goals align downward with more
specific short-term goals - Correct Answer- Cascading goals
Strategic planning is critical, but without ________ it will be worthless - Correct Answer-
implementation
The logistics manager for a trucking company told her employees that "85% of deliveries
should arrive within 45 minutes of their scheduled arrival times." This is an example of a -
Correct Answer- SMART goal
The key reasons that an organization should adopt planning and strategic management are to -
Correct Answer- provide direction and momentum, encourage new ideas, and develop a
sustainable competitive advantage
Fine Cuts has been manufacturing excellent cutlery for over 50 years. Management wants to
hang a banner in the production facility with their mission statement. Which of the following
statements would be on that banner? - Correct Answer- "We will always provide the highest-
quality cutlery at the lowest cost to our customers and always give honest, winning customer
service, thereby earning a fair profit for our stakeholders."
A ________ is a document that outlines a proposed firm's goals, the strategy for achieving
them, and the standards for measuring success, and a ________ outlines the need the firm
will fill, the operations of the business, its components and functions, as well as the expected
revenues and expenses - Correct Answer- business plan; business model
________ designates how work units are going to optimize resources and make contributions
over the next two years - Correct Answer- Tactical planning
For a manufacturing company that set a strategic goal to reduce waste by 15%, each division
in the organization can use the ________ to identify tactical goals that support waste
reduction - Correct Answer- means-end chain
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