SPC1017 Introduction to Speech & Communication Exam with Questions with Answers
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Module
SPC1017
Institution
SPC1017
What are the three self-concept components? - Answer Attitudes, beliefs, and values.
Define attitudes. - Answer Learned predispositions to respond favorably or unfavorably
toward something and is displayed through likes-dislikes.
Define beliefs. - Answer Ways in which you structure reality and i...
SPC1017 Introduction to Speech &
Communication Exam with Questions with
Answers
What are the three self-concept components? - Answer Attitudes, beliefs, and values.
Define attitudes. - Answer Learned predispositions to respond favorably or unfavorably
toward something and is displayed through likes-dislikes.
Define beliefs. - Answer Ways in which you structure reality and is displayed through
true-false.
Define values. - Answer Enduring concepts of right and wrong and is displayed through
good-bad.
Name the three selves. - Answer The material self, the social self, and the spiritual self.
How does the Self-Concept develop? - Answer - Through communication with others
(avowed vs. ascribed identities).
- Association with groups.
- Assumed roles.
- Self-labels (self-reflexiveness).
Describe how gender, social comparisons, self-expectations, and self-fulfilling
propheciess affect one's self-esteem. - Answer By assessing your value through self-
esteem and self-concept clarity.
- Gender (complex cultural construction).
What are the six communication strategies for enhancing one's self-esteem. - Answer -
Engage in Positive Self-Talk (intrapersonal communication & inner dialogue's effect on
self-esteem).
- Visualize.
- Reframe & see things from a different point of view.
- Develop Honest Relationships (objective & honest feedback).
- Surround Yourself with Positive People.
- Lose your baggage.
Name the three stages of perception. - Answer 1.) Attention & Selection (filtering
stimuli).
2.) Organization (converting information into patterns).
3.) Interpretation.
Summarize the three communication strategies that increase perception. - Answer
Increasing awareness, avoiding stereotypes, and checking on your perceptions through
indirect or direct perception checking.
Relational Listening Style - Answer Listeners prefer to attend to feelings and emotions
and to search for common areas of interest while listening to others.
Analytical Listening Style - Answer Listeners prefer to withhold judgement, listen to all
sides of an issue, and wait until they hear the facts before reaching a conclusion.
,Critical Listening Style - Answer Listeners are likely to listen for the facts and evidence to
support key ides and underlying logic; they also listen for errors, inconsistencies, and
discrepancies.
Task-Oriented Listening Style - Answer Listeners are focused on accomplishing
something and look at the overall structure of the message to see what action needs to
be taken they also like efficient, clear, and brief messages.
What are some of the principles of listening and responding thoughtfully to others? -
Answer Listening enhances our relationships with others through expressing interest in
others and it also influences greater success in jobs. Listening also helps us collaborate
with others and beneficial for leaders and group members. Listening links the speaker
and the audience by aiding in understanding and information retention. Listening that
links the speaker and the audience also helps the speakers remain audience-centered.
Identify the elements of the listening process. - Answer Listening is different from
hearing and involves five activities that include selecting, attending, understanding,
remembering, and responding.
Define selecting in the listening process. - Answer Choose sound or behavior that
symbolizes meaning.
Define attending in the listening process. - Answer Maintain sustained attention to
message.
Define understanding in the listening process. - Answer Relate to experiences and
knowledge.
Define remembering in the listening process. - Answer Tend to remember what is
important to you and something you try to remember.
, Define responding in the listening process. - Answer Predominant response is nonverbal.
What are the four listening skills? - Answer Relation Listening Style, Analytical Listening
Style, Critical Listening Style, and Task-Oriented Listening Style.
What is the Relational Listening Style? - Answer - Searches for common interests.
- Seeks to empathize.
What is the Analytical Listening Style? - Answer - Listens to the entire message before
assessing validity.
- Likes well-organized information.
What is the Critical Listening Style? - Answer - Identifies inconsistencies.
- Comfortable with detailed, complex information.
- Tends to practice second guessing.
What is the Task-Oriented Listening Style? - Answer - Emphasizes completing a
transaction.
- Dislikes rambling messages.
Name some benefits of Understanding your Listening Style? - Answer - Enhance self-
awareness.
- Adapt to listening situations.
- Communicate effectively.
What are the three Listening Barriers? - Answer 1.) Self-barriers.
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