LSSGB Beginning Of Course – Questions With Solutions
True or False: The impact/effort matrix is a simple five-square matrix that
takes each solution and places it in the quadrant that best reflects the impact
expected and the effort required if that solution were chosen. Right Ans -
False, it's a four-square matrix
Which of the following is an objective of the Improve Phase?
a) execute full-scale implementation
b) confirm scope, goals and objectives of a project
c) conduct benchmarking
d) find the critical Xs (root causes) Right Ans - a) execute full-scale
implementation
Why are solutions typically piloted prior to full implementation?
a) to validate improvements and minimize risks and costs
b) to develop the project charter
c) to finalize the data collection plan
d) to perform linear regression on the Xs vs. the Ys Right Ans - a) to
validate improvements and minimize risks and costs
A DMAIC team is struggling to reach consensus agreement on which
improvement is best to deliver the desired project results. A good tool for this
situation could be a ______________.
a) solution selection matrix
b) hypothesis test
c) regression analysis
d) value stream map Right Ans - a) solution selection matrix - solutions are
ranked by the team according to the agreed criteria
True or False: Given the nature of both tools, the solution selection matrix is a
much simpler tool compared to the impact/effort matrix. Right Ans - False
The purpose of the Six Sigma Improve Phase is to _________________________.
a) generate and test possible solutions
b) select the best solutions
c) design an implementation plan
d) a and b
e) a, b, and c Right Ans - e) a, b, and c
,The project leader wants to ensure her improvements are going to be effective
and will deliver the desired results. Which of the following is appropriate for
this situation?
a) do a capability analysis
b) conduct a pilot study
c) extract and extend numbers from the analyze phase
d) none of the above Right Ans - b) conduct a pilot study
True or False: The solution prioritization matrix is a more complex matrix
where the solutions are ranked according to the team-agreed criteria.
Right Ans - True
True or False: Lean manufacturing tools are often used in the Improve Phase
of a Six Sigma project. Right Ans - True - to reduce waste and improve the
flow in the process.
True or False: Pilot studies are most useful in DFSS projects. Right Ans -
False
Vickie's boss is not sure she should be running a project because he is
concerned that the benefits of new business will not outweigh the costs.
Which of the following measures may be useful in evaluating this decision?
a) expected profit
b) expected value
c) costs
d) none of the above Right Ans - a) expected profit
A risk priority number (RPN) in an FMEA is established by multiplying which
of the following components?
a) timing, actions, and response
b) occurrence, detection, and severity
c) mode, effects, and analysis
d) design, process, and failures Right Ans - b) occurrence, detection, and
severity
If a business is unsure of the success of a new project, it would be wise to
complete a _________________ before undertaking the project.
a) risk analysis
,b) FMEA
c) feasibility study
d) none of the above make sense for this situation Right Ans - c) feasibility
study
True or False: A SWOT analysis can be a good tool to assess the risk(s)
associated with a project. Right Ans - True
True or False: When designing a new process for a heavy manufacturing
environment, an example of an unintended consequence could be the planned
efficiency gains. Right Ans - False
A flag manufacturer has already launched a new product that will potentially
gain two new customers, US Flag Inc. and USA Flags LLC. The company
estimates that there is a 50% chance of signing each new customer post-
launch. The profitability of each customer is roughly $1m. The projected
increase in profit is ___________. Right Ans - Profit X Probability = $1M
The FMEA is used most often in which of the following phases of DMAIC?
a) define
b) analyze
c) improve
d) control Right Ans - c) improve, but can be used in the design phase
True or False: Before undertaking a new project, a business is not sure if the
scope is accurate. It would be wise to complete a feasibility study. Right
Ans - False
True or False: Bob is a Black Belt going through his Master Black Belt Coach's
recommendations. He sees that risks must be considered when creating the
project schedule. He thinks that since he basically knows these risks, he
should assess them alone instead of with the team and stakeholders. This is
acceptable. Right Ans - False
Due to its ability to deliver a product at a low cost, a company is considering
launching a new product in an unfamiliar industry with a good amount of
competition. As part of a SWOT analysis, its "weaknesses" must be considered.
Given the situation, which of the following item(s) may be a weakness?
a) new product
, b) industry knowledge
c) low cost to manufacture
d) all of the above Right Ans - b) industry knowledge
The effect of proposed process changes on the wider system must be taken
into consideration If not, it is possible there could be __________.
a) unintended consequences
b) upset stakeholders
c) negative results downstream in the process
d) all of the above. Right Ans - d) all of the above.
True or False: The expected profit is the sum of the total number of outcomes
of profit divided by their probabilities. Right Ans - False, sum of profit X
probability
FMEAs are used to _____________________.
a) substantially reduce costs by identifying design and process improvements
b) specify value by product
c) identify waste
d) increase shareholder value Right Ans - a) substantially reduce costs by
identifying design and process improvements
True or False: Before undertaking a new project, if a business is not sure
whether or not it will be successful, it would be helpful to complete a process
mapping exercise to assess the situation. Right Ans - False, feasibility
analysis
True or False: Risk is defined as an undesirable situation or circumstance that
has both a likelihood of occurring and a potentially negative outcome.
Right Ans - True
Due to its ability to deliver a product at a low cost, a company is considering
launching a new product in an unfamiliar industry with a good amount of
competition. As part of a SWOT analysis, its "strengths" must be considered.
Given the situation, which of the following item(s) may be a strength?
a) new product
b) industry knowledge
c) low cost to manufacture
d) all of the above Right Ans - c) low cost to manufacture
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