Define leadership: - Answer ability to influence people to work toward the meeting of stated goals
Define management: - Answer act of planning, organizing, staffing, directing, and controlling to achieve organizational goals
Define total patient care: - Answer model of care in which ...
Leadership & Management Prep Exam 1
Questions And Already Passed Answers.
Define leadership: - Answer ability to influence people to work toward the meeting of stated goals
Define management: - Answer act of planning, organizing, staffing, directing, and controlling to achieve
organizational goals
Define total patient care: - Answer model of care in which RN assumes full accountability for care of a
group of patients
Define case management: - Answer model of care in which RN integrates delivery of clinical services in
combination with financial services
Define primary nursing: - Answer model of care in which one RN assumes accountability for care
delivered by another personnel in 24hr period
Define team nursing: - Answer model of care in which a group of staff members led by a nurse provides
care
Define functional nursing: - Answer model of care in which nursing work is allocated according to
specific tasks/skills
What traits do leaders need? - Answer future oriented, visionary, focus on purposes, empower others
to set/achieve organized goals
What are the characteristics of management? - Answer 1)produces a degree of predictability/order
2)produce short term results, administers
What are the characteristics of leadership? - Answer 1)produces change, often to a dramatic degree
2)potential to produce extreme useful change
,3)has long range perspective, innovator
What is transactional leadership? - Answer 1)an exchange between leader and the employee
2)needs of employee are identified & the leader provides rewards exchange for performance
3)takes place in HIERARCHAL ORGANIZATION
What is hierarchal organization? - Answer is one where decision making occurs at the top of the
structure and is communicated to the employees
What is transformational leadership? - Answer 1)consultative & collaborative
2)contains 5 basic practices
3)shared governance
What are the 5 basic practices in transformational leadership? - Answer 1)challenging the process,
questioning the ways that things have always been done, and creatively thinking in new ways of doing
things
2)motivating & inspiring shared vision or bringing everyone together
3)empowering others to act
4)modeling change
5)praising the employee for the work done
What does a flat organizational structure signify? - Answer the removal of hierarchy layers,
demonstrating that the authority for action occurs at the point of service
Employees of functional structures: - Answer 1)report to manager or VP
2)professional expertise
What are product line structures? - Answer functions necessary to produce a specific service--under
the control of single manager
, What are the benefits of product line structure? - Answer coordination of al services within the
speciality & a similarity of focus
What are matrix structures? - Answer 1)they combine both function and service line in an integrated
service structure
2)need collaboration between both
What factors are used to deciding on the type of organizational model? - Answer financial, staffing,
capabilities, patient population, organizational mission, philosophy
What are the fundamental elements of any patient care delivery system? - Answer clinical decision
making, work allocation, communication, management, coordination, accountability
What is total patient care? - Answer 1)oldest model of providing care
2)1 RN assumes accountability for the complete care of the group ("primary nursing")
3)care responsibility doesn't extend past shift
3)seen in private duty nursing/ICUs
What are the advantages of total patient care? - Answer 1)quality of care
2)continuity of care for a given shift
3)high pt satisfaction
4)decrease hand off time
5)reduces need for supervision
6)allow 1 person to do more than 1 task
What are the key steps in decision making? - Answer id the problem, evaluate the potential solutions
to problem, seek alternative solutions, select the best solution for everyone
What are the three levels of management? - Answer 1)nurse manager-higer/fire, complaints, watch 1
unit
2)director-looks over multi units
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