Records Management Exam/39 Q’s and A’s
Record - -stored information made or received by an organization that is
evidence of its operations and has value requiring its retention for a specific
period of time
-Transaction Document - -record used in an organization's day-to-day
operations (invoices, sales, orders, bank checks)
-Reference Document - -record containing information needed to carry on
the operations of a firm over long periods (business letters, reports)
-External Record - -record created for use outside an organization (letters,
faxes)
-Internal Record - -record that contains information needed to operate an
organization (payroll records, bulletins)
-Electronic Record - -record stored on electronic media that can easily be
readily accessed or changed
-E-mail - -systems that enables users to compose, transmit, receive, and
manage electronic documents and images across networks
-Wiki - -a page or collection of web pages that allows people who access it
to contribute or modify content
-Blog - -(web log) shared, online journal
-Podcast - -broadcast sent over the Internet to receivers who hear and/or
view the info. via computers, MP3 players, or other electronic devices
-Internet Forum - -place where people can read and post messages (like on
a message board)
-Tweet - -short message posted on the Twitter social network website
-Webinar - -presentation given over the Internet
-Document Imaging - -Automated system for scanning, storing, retrieving,
and managing images of physical records in an electronic format
-Internet - -Worldwide network of computers that allows public access to
send, store, and receive electronic info. over public networks
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