MBA 524 Principles of Organizational Management || with
100% Verified Solutions.
1. Which of the following is the driving force in the battle to stay competitive today? p.4
product/service quality, flexibility, change, teamwork, speed correct answers Product/Service
Quality
2. Raymond Vitelli is CEO of Vitelli Innovations 3/4 software firm. Recently, Vitelli Innovations
has grown dramatically and Raymond finds that he lacks some confidence now that he is
competing with bigger and stronger software companies. What is the cause of Rayond's lack of
confidence? p. 24 correct answers Vitelli Innovations has outgrown Raymon's ability to manage
3. Where did the pioneering contributors to management theory and practice come from? p. 36
around the globe, the US, the Western hemisphere, third world countries, eastern hemisphere
correct answers Around the globe
4. Which of the following is NOT an area that Frederick W Taylor focused his work on? p 41-42
standardization, time and task study, human relations study, systematic selection and training,
pay incentives correct answers Human relations study
5. Advocates of the _________ approach to management believe that _______ should be the
central focus of organized activity. p 46 correct answers Behavioral; people
6. Since management is not practiced in a vacuum, systems theorists recommend inside-out
or____? p 50
a one way process, a closed environment, command&control techniques, taking a unionized
approach, synthetic thinking correct answers synthetic thinking
7. According to Chester I Barnard, willingness to serve, common purpose, and ________ are the
principal elements in an organization or cooperative system. p 50
interpersonal trust, labor-management cooperation, communication, human motivation,
individual needs correct answers Communication
8. Which approach to management do successful managers tend to use? p 58
modified contingency, closed systems, mixed bag, incremental, contingency correct answers
Mixed bag
9. Which of the following is not a dimension of the social environment? p 66
, demographics, the new social contract, inequalities, managing diversity, innovation correct
answers Innovation
10. A myth about older workers is that they______? p69
less accident-prone, more costly to employ, more productive, have better attendance, more
willing to learn new jobs correct answers are more costly to employ
11. Which of these is true about older workers, when compared to younger workers? They...
are more productive, do not like p/t work, have better attendance, have lower accident rates
correct answers have lower accident rates
12. How should older workers be managed? p70
by individual abilities, age and gender, revised set of standards, demographic statistics, their age
correct answers By their individual abilities.
13. When Speedy Automotive chose to defend one of its car models in court after receiving an
unsafe product notice from the government, it qualified for which position on the political
response continuum? p 75
reactive, proactive, anticipatory, neutral entrenched correct answers Reactive
14. _______ is the application of organize knowledge to help solve problems in our society,
whereas _______ is the quest for more or less abstract knowledge? p82 correct answers
Technology; science
15. Which of the following best characterizes a transnational company? p97 correct answers
Decentralized authority and no distinct national identity
16. People from European-based cultures typically view people from Asian cultures as? p 104
money-hungry, aggressive, quiet and hard to figure out, impulsive, rude correct answers Quiet
and hard to figure out.
17. Which of the following is NOT one of the areas of responsibility according to Archie B
Carroll's Global Corporate Responsibility model? p127
make a profit, obey the law, be ethical in practice, be good corporate citizen, allow the
indivisible hand to promote public welfare correct answers Allow the invisible hand to promote
public welfare
18. Alfonso Roberto, a new CEO, is highly concerned about issues such as creating safe and
meaningful jobs, maintaining clean air and water, supporting non-profit organizations through
