WGU C215 Operations Management
Exam Study Guide | Download to
Score A+ | Latest 2024
Affiliate revenue model - Correct Answer - Companies receive a
referral fee for directing business to an affiliate
Appraisal cost - Correct Answer - The cost associated with
uncovering defects
Automated order entry systems - Correct Answer - A method
using telephone models to send digital orders to suppliers.
Backwards integration - Correct Answer - Owning or controlling
sources of raw materials and components.
Benchmarking - Correct Answer - Studying other companies
business practices for comparison.
Bullwhip effect - Correct Answer - Inaccurate or distorted
demand information created in the supply chain.
,Business to Business commerce - Correct Answer - Businesses
buying and selling to other businesses.
Business to consumer commerce - Correct Answer - Businesses
selling to individual consumers.
Cause and effect diagrams - Correct Answer - A chart that
identifies potential causes of particular quality problems.
Checklist - Correct Answer - A list of common defects and the
number of observed occurrences of each.
Conformance to specifications - Correct Answer - how well a
product or service meets the targets and tolerances set by
designers.
Continuous improvement - Correct Answer - A philosophy of
never ending improvement.
Control charts - Correct Answer - Charts used to evaluate
whether a process is operating within expectations.
, Crossdocking - Correct Answer - Eliminates storage and order
picking functions of a distribution warehouse.
Customer defined quality - Correct Answer - an integrated effort
designed to improve quality performance at every level of the
organization.
Deming Prize - Correct Answer - Japanese award for companies
to recognize efforts in quality improvement.
Distribution management - Correct Answer - Responsible for the
movement of material from the manufacturer to the customer.
Distribution warehouse - Correct Answer - Used for short term
storage, consolidation, and product mixing.
Distributor crossdocking - Correct Answer - the receiving and
consolidating of inbound products from different vendors into a
multi-SKU pallet.
E-commerce - Correct Answer - Using the internet and web to
do business.
The benefits of buying summaries with Stuvia:
Guaranteed quality through customer reviews
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through credit card for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying these notes from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller nursehailey. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy these notes for £7.97. You're not tied to anything after your purchase.
