Steps of the Integrated Listening Model (ILM)
~~> Listening preparation, receiving, constructive meaning,
responding, remembering
Listening preparation
~~> All the physical, mental and behavioral aspects that create a
readiness to listen
Receiving
~~> Process of taking in, acqu...
✓ ~~> Done throughout the listening process and not just separate 5th
step
Four styles of listening
✓ ~~> People-listening, action-listening, content-listening and time
listening
People-listening style
✓ ~~> Concerned with other person's feelings
Action-listening style
✓ ~~> Precise and error-free information
Content-listening style
✓ ~~> Complex and challenging information
Time-listening style
✓ ~~> Brief and hurried interaction - let others know how much time they
have to make a point
Master01 | September, 2024/2025 | Latest update
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