communication - correct answer ✔✔process of interacting through symbol systems to create and share
meanings; the transmission of messages, not meaning; is inevitable, irreversible, and unrepeatable
ongoing nature of communication - correct answer ✔✔appears when we try to separate when
communication starts and stops
dynamic quality of communication - correct answer ✔✔addresses how it can change
parts of the communication process - correct answer ✔✔are interdependent
interaction - correct answer ✔✔places some obligations on all participants
symbols - correct answer ✔✔a representation of something else; systematic because their signification
is governed by custom, not by personal whim; symbols stand for something else, they do not have
meanings in themselves
two levels of meaning - correct answer ✔✔informational and relational
the informational meaning - correct answer ✔✔the literal content
the relational meaning - correct answer ✔✔the definition through our connections with others
career benefits - correct answer ✔✔literacy and speaking abilities; many of the top skills for employees
relate to communication
benefits to society - correct answer ✔✔ability to advocate for justice
, relationship benefits - correct answer ✔✔communication is the decisive role in whether people will get
along together and the single most important factor in romance; the same basic communication skills
are needed in all types of relationships
realms of communication - correct answer ✔✔intrapersonal; interpersonal; group; interviewing; public
speaking
intrapersonal communication - correct answer ✔✔the internal dialogue that you have with yourself
interpersonal communication - correct answer ✔✔all the conversational and relational interactions
among friends, family members, co-workers, and anyone else we might associate with
group communication - correct answer ✔✔consists of interactions that occur between people who
gather together for a predetermined purpose
interviewing - correct answer ✔✔involves question-and-answer interaction to gather information,
usually conducted in one-on-one pairs known as dyads
dyads - correct answer ✔✔one-on-one pairs
public speaking - correct answer ✔✔a single speaker addressing an audience; roles of speaker and
audience are usually clearly separated and the speaker is responsible for most of the oral delivery
need for communication - correct answer ✔✔in careers, society, and relationships
models of communication - correct answer ✔✔linear model; interactive model; transactional model
linear model - correct answer ✔✔treats communication as messages sent from a speaker to a listener;
simple focus on a single message; speaker has total control
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