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SCM 300 Exam 2 Module 5 questions correctly answered
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SCM 300 Exam 2 Module 5 questions correctly answered
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SCM 300 Exam 2 Module 54 managerial considerations in queues
1) Customers - How many are there? How quickly are they arriving?
2) The Waiting Lines - What types of lines? How many lines?
3) Employees - Who's working in the system? How many? Skill level and speed?
4) Service Facilities - How effective and efficient is the process? Tools?
Wholesalers
These organizations purchase goods from manufacturers. Typically, they purchase an assortment of
goods from many manufacturers, thus a retail company could purchase all of their electronics from a
single wholesaler versus having to purchase from each individual manufacturer.
Drop Shippers
A drop shipper is not really a source of supply, but rather an organization that ties manufacturers and/or
wholesalers directly to consumers. Drop shippers never actually possess the product, they simply take
orders which are fulfilled by another party.
Chargebacks
These are effectively penalties charged by retail organizations to their suppliers/vendors for any number
of minor and major supply chain offenses
, Last Mile
the portion of the supply chain between the final inventory holding facility and the end consumer
4 Types of Retail Ownership
- independent retailers
- chain
- franchise
- cooperative
Independent retailer
One store, one owner. Usually they are trying to satisfy a very specialized market or locale. Example:
Family owned corner stores, Boutique store that is run by the owner
Chain
multiple stores/facilities run by one owner/company
EX: home depot, walmart, costco, gap, macy's, safeway, amazon
Franchise
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