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Test Bank for Management, 16th Edition by Stephen P. Robbins, Mary A. Coulter A+
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Created By: A SolutionTest Bank for Management, 16th Edition by Stephen
P. Robbins, Mary A. Coulter A+
Chapter 1 Managers and You in the Workplace
1) In today's workplace, .
A) women are more likely than men to be promoted into management
B) many employees perform work that in the past was considered managerial activities
C) women tend to be more effective supervisors than men
D) most organizations have eliminated the title of manager Answer: B
Diff: 2
AACSB: Reflective thinking
Learning Obj.: LO 1.1: Describe who managers are and where they work. Classification:
Concept
2) Because this is her first job, Melanie was unclear about what managers actually do.
Fortunately her training materials explained that a manager's job focuses on .
A) performing clerical duties
B) personal achievement
C) helping others accomplish their work goals
D) supervising groups rather than individual employees Answer: C
Diff: 2
AACSB: Analytical thinking
Learning Obj.: LO 1.1: Describe who managers are and where they work. Classification:
Application
3) An individual who works with and through other people by coordinating their work
activities in order to accomplish organizational goals is .
A) an assembly line worker
B) a laborer
C) a manager
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,Created By: A Solution
D) a salesperson Answer: C Diff: 1
AACSB: Reflective thinking
Learning Obj.: LO 1.1: Describe who managers are and where they work. Classification:
Concept
4) An organizational structure that does away with traditional management roles and
distributes decision making throughout the organization by empowering teams to manage
themselves is
called a .
A) frontline management system
B) holacracy
C) management pyramid
D) bureaucratic structure Answer: B
Diff: 1
AACSB: Application of knowledge
Learning Obj.: LO 1.1: Describe who managers are and where they work. Classification:
Application
5) Frontline managers are also known as .
A) regional managers
B) team leaders
C) division managers
D) store executives Answer: B
Diff: 1
AACSB: Application of knowledge
Learning Obj.: LO 1.1: Describe who managers are and where they work. Classification:
Application
6) First-line managers are typically those who .
A) are also considered middle managers
B) are involved with producing the organization's products or providing its service
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,Created By: A Solution
C) are at the top of the organizational chart
D) are the first persons new hires meet Answer: B
Diff: 2
AACSB: Application of knowledge
Learning Obj.: LO 1.1: Describe who managers are and where they work. Classification:
Analytical
7) Supervisor is another name for .
A) store manager
B) middle manager
C) first-line manager
D) top manager Answer: C Diff: 2
AACSB: Reflective thinking
Learning Obj.: LO 1.1: Describe who managers are and where they work. Classification:
Concept
8) A is an example of a first line manager.
A) division manager
B) store executive
C) regional manager
D) shift manager Answer: D Diff: 1
AACSB: Reflective thinking
Learning Obj.: LO 1.1: Describe who managers are and where they work. Classification:
Concept
9) Kelly, a production supervisor, is responsible for ten employees who assemble
components into a finished product. Kelly is a .
A) top manager
B) nonmanagerial employee
C) middle manager
D) first-line manager Answer: D
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, Created By: A Solution
Diff: 1
AACSB: Analytical thinking; Application of knowledge
Learning Obj.: LO 1.1: Describe who managers are and where they work. Classification:
Application
10) Managers with titles such as regional manager or division manager are .
A) first-line managers
B) top managers
C) production managers
D) middle managers Answer: D
Diff: 2
AACSB: Reflective thinking
Learning Obj.: LO 1.1: Describe who managers are and where they work. Classification:
Concept
11) Ben, a production plant manager, reports to Dan, a regional manager. Ben and Dan are
.
A) top managers
B) middle managers
C) supervisors
D) first-line managers Answer: B
Diff: 2
AACSB: Analytical thinking
Learning Obj.: LO 1.1: Describe who managers are and where they work. Classification:
Application
12) are responsible for making organization-wide decisions and establishing the plans
and goals that affect the entire organization.
A) Middle managers
B) Top managers
C) Production managers
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