Exam (elaborations)
Business - Sales Practice Test & Answer Key
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Business - Sales Practice Test & Answer Key
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Sales Practice Test! This test is over all the concepts/topics of saleswe discussed in the notes.
1. Sales Process
Which step in the sales process involves initiating contact with qualified leads?
a) Qualifying
b) Approaching
c) Presenting
d) Handling Objections
2. Sales Techniques
Which sales technique focuses on understanding customer needs and providing tailored
solutions?
a) Consultative Selling
b) Relationship Selling
c) Solution Selling
d) Cross-Selling
3. Sales Management
What is the primary purpose of sales forecasting?
a) Identifying potential customers
b) Estimating future sales performance
c) Closing sales deals
d) Providing customer support
4. Sales Channels
Selling directly to customers through company-owned channels such as retail stores or
e-commerce websites is an example of which sales channel?
a) Direct Sales
b) Indirect Sales
c) Online Sales
d) Channel Partnerships
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