MGMT 4342 Prep Exam 2 Questions With 100% Correct Answers.
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Module
Devoted Agent Certification
Institution
Devoted Agent Certification
In the contracting process, the practitioner and client explore both the formal and______ contractual elements of their relationship.
a. psychological
b. biological
c. social
d. fiscal - Answer A
The ______ contract is an explicit agreement about the consulting relationship.
a. formal
b...
MGMT 4342 Prep Exam 2 Questions With
100% Correct Answers.
In the contracting process, the practitioner and client explore both the formal and______ contractual
elements of their relationship.
a. psychological
b. biological
c. social
d. fiscal - Answer A
The ______ contract is an explicit agreement about the consulting relationship.
a. formal
b. informal
c. psychological
d. dialogic - Answer C
Which purpose of contracting discusses the understanding of what the both consultant and client should
to next?
a. To clarify confidentiality needs
b. To plan next steps
c. To clarify time pressures and expectations
d. To clarify how the client and consultant will interact - Answer B
Most surveys use a combination of fixed-response and ______ questions.
a. closed-ended
b. open-ended
c. essay
d. ranking - Answer B
, Social media sites, wikis, and review sites are examples of which of the following unobtrusive measures?
a. historical data
b. official documents
c. online environment
d. physical environment - Answer C
Difficulty in following up in depth on a single issue and the potential for a low response rate are two
disadvantages to which data gathering method?
a. interviews
b. unobtrusive measures
c. focus groups
d. surveys/questionnaires - Answer D
Which of the following is NOT commonly seen as an activity within the diagnostic phase?
a. Analyze the data, including sorting them into key themes.
b. Gather additional data if something appears missing.
c. Interpret the data.
d. Select and prioritize the right issues that will "energize" the client. - Answer B
. It is important for feedback to be viewed as ______, meaning that clients will be more likely to have
faith in the feedback if they also believe that the data is valid and accurate and representative.
a. quantifiable
b. verifiable
c. reliable
d. substantial - Answer B
Client resistance can be expressed in a variety of ways; which of the following ways is detailed as the
client expressing their concern that the solutions are not feasible?
a. Give me more detail.
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