Why is ISQS important? - answer--Important contributor to operational efficiency, employee productivity, customer service and customer satisfaction.
-supports effective decision making by managers
-vital ingredient in developing competitive products
-dynamic, rewarding, and challenging career
...
ISQS 2340 Exam 1 Questions and
Answers 2024
Why is ISQS important? - answer-✔-Important contributor to operational
efficiency, employee productivity, customer service and customer satisfaction.
-supports effective decision making by managers
-vital ingredient in developing competitive products
-dynamic, rewarding, and challenging career
opportunity
-key component of the resources and infrastructure in
today's business enterprises
-major functional area important to business
success
Data - answer-✔raw facts, by themselves not useful.
Data processing - answer-✔giving context to data and converting data into
information
Information - answer-✔the interpretation of processed data in order to make better
decisions
,System - answer-✔an organized collection of interrelated parts that work together
to achieve a common purpose
Systems have - answer-✔-Inputs
-Processing Mechanism
-Outputs
-Feedback
-Control
A system has an objective, collection of parts, structure, performs a set of
functions, and has a boundary
Subsystem - answer-✔Ex: (Of a system) University -> Business school ->
Marketing.
Simple vs. Complex Systems - answer-✔Simple- Very few elements &
components, relationship is simple.
Complex- A system filled with many simple systems.
A collection of simple systems is better than one, large complex system.
Open vs. Closed Systems - answer-✔Open- Everyone can use, don't have to have
control of market (interact with other systems)
Closed- Exclusive, not adoptable; only if you have control of market (no
interaction)
, Information Technology - answer-✔refers to the method, techniques and tools that
are used as means to bring about computer-based information systems
Information System - answer-✔set of interrelated components that collect (input),
manipulate and store (processing), and disseminate (output) data and information
as well as feedback mechanism
Input - answer-✔the activity of capturing and gathering raw data
Processing - answer-✔involves converting or transforming raw data into useful
output
Output - answer-✔involves producing useful information, usually in the form of
documents and reports
Storage - answer-✔involves storing data as well as information
Feedback - answer-✔is output that is used to make adjustments or changes to input
or processing activities
Control - answer-✔involves monitoring and evaluating feedback
Computer Based Information Systems - answer-✔is an Information System that
uses computer systems, devices and technology
Competitive value of IT lies mostly in the - answer-✔capability of software and of
people and the value of information a business acquires and uses
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