Role of Police Right Ans - Protecting life and property.
Upholding and enforcing law.
Maintaining order.
Preventing and detecting crime.
Providing police services.
Mission and Functions of Police Right Ans - Work with the community to
prevent and reduce violence, crime and fear.
Discretion Right Ans - Enables original authority and provides guidance on
what to do and how to do it at a high level.
Requires police to keep the peace, impartially, to the best of their ability,
faithfully according to law.
Make a choice between lawful alternatives and apply the law fairly at a level to
suit circumstances.
Act according to your own judgement where authority leaves you free to do
so.
Choosing actions suited to particular circumstances.
Choosing from lawful options.
Enabled by original authority.
Community as a whole do not always want the law enforced.
Uphold the spirit rather than the letter of the law.
Law breakers intent is not always intentional, malicious or evil.
Laws cannot conceive of every situation and still remain workable.
Appropriate discretion is consistent, acting in good faith, bases decision on
rationality, ignores irrelevant facts and takes into account relevant facts.
Statement of Values Right Ans - Places integrity above all.
Upholds the rule of law.
Makes efficient and economic use of public resources.
Preserves the rights and freedoms of individuals.
Seeks to improve the quality of life by community involvement in policing.
Ensures that authority is exercised responsibly.
Capitalises on the wealth of Human Resources.
Strives for citizen and police personal satisfaction.
,Code of Conduct and Ethics Right Ans - Behave honestly and in a way that
upholds the values and the good reputation of the NSWPF whether on or off
duty.
Know and comply with all policies, procedures and guidelines that relate to
their duties.
Comply with the law whether on or off duty.
Only access, use and/or disclose confidential information if required by their
duties and allowed by NSWPF policy.
Not make improper use of their position or NSWPF information or resources.
Treat everyone with respect, courtesy and fairness.
Report the misconduct of other NSWPF employees.
Act with care and diligence when on duty.
Comply with any lawful and reasonable direction given by someone in the
NSWPF who has authority to give the direction.
Take reasonable steps to avoid conflicts of interest, report those that cannot
be avoided and cooperate in their management.
Caution Right Ans - I am going to ask you some questions in relation to...
You do not have to say or do anything if you do not want to. Do you
understand that? I/we will record anything that you say or do. I/we can use
this recording in court. Do you understand that?
Endorsement Right Ans - This statement made by me accurately sets out
the evidence that i would be prepared, if necessary, to give in court as a
witness. The statement is true to the best of my knowledge and belief and i
make it knowing that, if it is tendered in evidence, i will be liable to
prosecution if i have wilfully stated in it anything that i know to be false or do
not believe to be true.
Policies versus Legislation Right Ans - Policies are guidelines about how to
perform your role.
Legislation are legally binding conditions that over power policy.
Human Rights that can be Justifiably Breached Right Ans - Deadly force.
Arrest.
Move along directions.
Surveillance and searching.
,Human Rights that cannot be Breached Right Ans - Torture ban and cruel
and degrading treatment of punishment.
Arbitrary arrest ban and detention.
Right to a fair trial.
Presumption of innocence.
Arbitrary inference ban with privacy, family, home or correspondence.
Common Law Right Ans - Ancient law and judge made law.
Derives from the decisions of judges.
It is court law, based on precedent.
Rights from common law ensures that everyone is treated fairly without bias.
Underpins the actions and decision of police.
Guides all policies and procedures.
Statute Law Right Ans - Parliament made law which overrides common
law.
Legislation based on rules and regulations.
Prohibits certain behaviours of the general public.
More formal body of written legislation.
Customer Service Charter Right Ans - Developed to build and enhance
relationships and partnerships with our community.
States the commitment officers have to the diverse communities they serve.
Commitments are measured and built into training programs, business blanks
and other systems.
Every officer is responsible for delivering quality customer service.
Customer Service Charter Guidelines 2011 Right Ans - Professional and
helpful.
Informed though whole process.
Take appropriate action.
Accessible to everyone.
Demonstrate the NSWPF commitment to the victim through your actions.
Deliver on your commitments, encourage customer confidence and develop
rapport.
Uphold customer rights.
Deliver the highest quality of service and what the community expects of
police.
, NSWPF Minimum Service Standards Right Ans - Right to make a victim
impact statement.
Explain how they will deal with their matter.
Information about support services.
Look after any property that is needed in evidence.
Encouraged to make contact if they need or have any further information.
Provide victim card.
Information about being a witness.
Consider safety and protection in bail applications.
Keep informed throughout investigation.
Importance of Staying Informed Right Ans - Closure for victim, witness or
community.
Puts people at ease.
Allows a sense of involvement.
Creates a great appreciation of police.
Importance of Police Accessibility Right Ans - Minimises the impact of
social and economic exclusion.
Assists community members to access services.
Increases public confidence in police.
Procedural Justice Right Ans - Idea of fairness in the process that resolves
disputes and allocates resources.
Linked to public judgements about the fairness of the process through which
police make decisions and exercise authority.
Neutrality.
Respect.
Trustworthiness.
Voice.
Customer Service Charter 2013 Right Ans - Listening to customers and
acknowledging their needs.
Treating customers fairly with respect.
Maintain the confidentiality of customers.
When attending an incident, providing customers with information
concerning timelines.
If the customer is a victim, explain their rights and provide regular updates.
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