Exam (elaborations)
INSIDE LVMH FINAL QUESTIONS AND ANSWERS
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INSIDE LVMH FINAL QUESTIONS AND ANSWERS
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Name: Score:95 Multiple choice questions
Term 1 of 95
How are eco-conscious customers adapting their consumption ?
- Sustaining savoir-faire
- Creating Synergies
- Balance across business segments and locations
- Rethinking the product as a service (rental) and not only as a good to own
- Seeking eco-transparency from brands
- Rediscovery of vintage products
- You need to have an insatiable curiosity for products
- You need to be passionate
- You need to like people
- You need skills in storytelling
- Automating tasks to improve customer satisfaction
- Optimising the retail space
- Personalising the customer experience
,Term 2 of 95
Which of the following statement is NOT a pillar of social responsibility at LVMH?
- Childhood
- Artistic fields
- the brand legacy
- Sustaining savoir-faire
- Creating Synergies
- Balance across business segments and locations
- Providing access to digital for all
- Respecting the uniqueness of employees
- Passing on and developing savoir-faire
- Supporting our employees by improving their safety and well-being
,Term 3 of 95
What are the main qualities required for a store manager to succeed in offering the client a
memorable experience ?
- You need to have an insatiable curiosity for products
- You need a high level of engagement
- You need to like people
- You need skills in storytelling
- Rethinking the product as a service (rental) and not only as a good to own
- Seeking eco-transparency from brands
- Rediscovery of vintage products
- Creativity & Innovation
-Entrepreneurial Spirit
-Quest for excellence
-Sense of commitment
- Integrating the human sensibility within innovation
- Finding the right pace of innovation implementing all of the newest tech innovations
quickly
, Term 4 of 95
Among the following, which ones are sources of inspiration for designers ?
Customised
Relevant
Involving
Memorable
Elevating
- Price
- Quality
- Scarcity
- Signed by brands
- Childhood
- Artistic fields
- the brand legacy
- Financial Performance
- Environmental Performance
- Social Performance
Term 5 of 95
According to Anne Michaut from HEC Paris, what are the purposes of retail today?
- Building the strongest bridge between the online and offline shopping experience
- Developing a seamless customer experience
- Magnifying the product
- Nurturing client's emotion
- Celebrating the brand
- Quality
- Signed brands
- Scarcity
- Delivering experiential rewards
- Rethinking the product as a service (rental) and not only as a good to own
- Seeking eco-transparency from brands
- Rediscovery of vintage products
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