IGCSE Travel and Tourism Q&A Rated A+
Accommodation - ANSWER-Any facility that regularly or occasionally provides overnight
accommodation for tourists.
All-inclusive products - ANSWER-Products in which all-most of tourist services and
products are included.
Amalgam - ANSWER-a combination of diverse elements; a mixture
Amalgams - ANSWER-within each particular tourist destination and surrounding area,
there will be a series of inter-relationships between the different component sub-sectors
that contribute towards the overall tourist experience.
Attraction - ANSWER-The place of interest where tourists visit, typically for its inherent
or an exhibited natural or cultural value, historical significance, natural or built beauty,
offering leisure and amusement, usually while they are on holiday.
Branding - ANSWER-A way of clearly highlighting what make one product or service
different from and more attractive than the competitors' product and service.
Business tourism - ANSWER-The provision of facilities and services to the millions of
delegates who attend meetings, congresses, exhibitions, business events, incentive
tavel and corporate hospitality etc. each year.
car transport - ANSWER-This is provided by a variety of global companies, and a larger
number of much smaller companies, operating in particular holiday destination.
Car Transport - ANSWER-This type of service can be hired independently through
international chains such as Hertz and Avis or by making reservation through travel
agencies. Car hire is popular with independent travelers because vehicles can be
collected at airport and returned to another office elsewhere if needed. Campervan is an
example.
Catering - ANSWER-the provision of food and service for a special event
Channels of communication - ANSWER-This is how the organisation is passed between
various departments, organisations and customers. Communication is the sharing of
information for a variety of purposes, including informing, perusading and influencing.
Chartered Services - ANSWER-One whereby all of the seats for a particular flight have
been pre-booked by a tour operator, for example, for use with package holiday
customers to a specific destination.
, Conferences - ANSWER-Multi-day events having at least 100 delegates attending the
event for the purpose of exchanging informations. This is termed to be an international
conference if 40% of the delegates come from outside of the host country.
corporate hospitality - ANSWER-Any event for the benefit of an organisation
entertaining clients or staff, or prospective clients, at the organisation's expense.
Cultural appraisal - ANSWER-An individual's final choice of destination is strongly
influenced by the values and attitudes that they are exposed to.
Cultural tourism - ANSWER-Individuals and groups of people who travel to visit and
experience things like heritage, religion, art and customs to develop knowledge of a
different community's way of life and tradition.
Culture clash - ANSWER-In some destinations, tourists oftern fail to respect local
customs and moral values.
Customer - ANSWER-The people or organizations that buy goods and services for any
particular purpose.
Demonstration effect - ANSWER-behaviour that members of the host population copy
from the tourists. This can lead to the erosion of traditional culture and values as the
local population adopt visitor behaviour and this is often a major cause of tension within
the sections of local society.
Discount pricing - ANSWER-If the items are not selling, reduce the cost by a percentage
so that sutmers believe thay have picked a bargain.
Domestic flights - ANSWER-Connect two destinations within the same country
Duration of stay - ANSWER-the time spent during a visit measured from the standpoint
of the recieving country or place.
Economic impacts - ANSWER-These includes encourage production, encourage
service sector, increase foreign exchange earnings, create employment, generate
income, raise living standards.
Exhibitions - ANSWER-This involves the bringing together f people for the purpooses of
viewing peoducts and services.
Export leakage - ANSWER-In poor developing nations, multi-national corporations and
large foreign businesses are the only ones that possss the necessary capital to invest in
the construction of tourims infrastructure and facilities.
features of a product - ANSWER-Tangible
Homogenues
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