BMAL-590 Human Resources
Management
Human Resource Management - correct answer ✔\developing and implementing systems to manage
human talent within an organization. Regardless of the size of an organization, employees have to be
recruited, engaged, retained, developed and trained, paid, and provided with benefits. All of which must
be done in compliance with laws and regulations at local, state, and national levels.
organizations of all sizes have human resource departments and/or personnel to meet ever changing
employee and employment legal requirements, workforce effectiveness and competitive challenges
HR professionals must: - correct answer ✔\Think systematically and strategically about managing human
assets.
Understand and implement HR best practices aligned with practical realities and the changing needs of
the organization.
Ensure local, state and national compliance while supporting the strategic objectives of the organization.
The Management Process - correct answer ✔\Planning
Organizing
Staffing
Leading
Controlling
planning includes: - correct answer ✔\Workforce planning: What are the capabilities needed in the
short/medium/long term? How much capacity will we need? What is the likely turnover? What are the
types of turnover? How can voluntary turnover be mitigated?
,Succession planning: What positions do we need succession plans for? What is the timing? What
pipeline of emerging talent do we need to have in place? What systems and resources do we need to
implement a successful succession plan?
Internal Stakeholders - correct answer ✔\employees, owners/managers, board of directors
External Stakeholders - correct answer ✔\suppliers, society, government, creditors, shareholders,
customers
A survey by the U.S. Small Business Association identified significant concerns in small organizations
including: - correct answer ✔\Finding qualified/skilled workers
Increasing costs of employee benefits
Payroll taxes
Compliance with governmental regulations
All of these have an HR focus and demonstrate the need for appropriate HR expertise and capacity in all
organizations regardless of size.
HR's Role in the Organization: - correct answer ✔\Participate in developing an organization's business
strategy
Align HR strategy to organizational strategy
Support other functions in their strategic roles
HR interacts with all other departments in an organization: - correct answer ✔\strategically,
operationally and administratively.
Society for Human Resource Management (SHRM) - correct answer ✔\The world's largest professional
association devoted to human resource management. The Society's mission is to serve the needs of HR
professionals by providing the most essential and comprehensive resources available as well as to
advance the human resource profession by ensuring that HR is recognized as an essential partner in
developing and executing organizational strategy.
, The 9 competency areas are: - correct answer ✔\HR knowledge
Ethical practice
Leadership and navigation
Business acumen
Consultation
Critical evaluation
Communication
Global and cultural effectiveness
Relationship management
HR knowledge - correct answer ✔\the understanding and application of principles, practices, and
functions of effective human resource management. This includes strategic business management,
workforce planning, risk management, employee and labor relationship, compensation and benefits, HR
technology, talent management, and change management.
Ethical practice - correct answer ✔\the ability to integrate core values, integrity, and accountability
through all organization and business practices. This includes skills such as building trust, rapport, and
credibility; displaying professionalism; and demonstrating personal and professional integrity.
Leadership and navigation - correct answer ✔\The ability to direct and contribute to initiatives and
processes within the organization. This includes transformational and functional leadership, goal
orientation and results, succession planning, project management, change management, political savvy,
and consensus building.
Business acumen - correct answer ✔\the ability to understand and apply information to contribute to
the organization's strategic plan. This includes strategic agility, business knowledge, systems thinking,
economic awareness, sales, marketing, finance & accounting knowledge, knowledge of technology, labor
market, government and regulatory guidelines, and organizational metrics.
Consultation - correct answer ✔\the ability to provide guidance to organizational stakeholders. This
includes coaching, project management, analytic reasoning, problem solving, inquisitiveness, creativity
and innovation, flexibility, career pathing, people management, and time management.