M1-discuss the importance of the values that underpin current practice in health and social
care, with reference
The 6 care values are incredibly significant as it teaches people to treat service users with
respect and dignity. These values show us the correct way of treating young children and the
elderly with disabilities in the right manner
Confidentiality-
Confidentiality is important with around service users as it is particularly important to keep a
positive, trusting relationship in order for them to feel at ease. This is why carers are obliged
to keep any type of personal information to themselves unless it is a situation that can make
their life at a potential risk, as it is important to let other professionals know what the problem
is this shows that they respect the service users and don’t discriminate just because of their
disability.
It is important for the carer to ask for service users consent to share Information as asking
them it allows the service users to feel more comfortable with who they are as they feel
respected that someone is listening to them and not making them feel like an outcast. This
helps the carer and service user build a stronger bond resulting in them trusting them more
and speaking more about what is bothering them which could help when storing any
personal credentials
Any personal information must be kept confidential at any time in case it could be a risk
where the service user’s life is at harm or any danger. One-way professionals store it is by
using security file cabinets which is locked by a key that only certain high-profile
professionals have access to. Another way nurses or any cares store it is by keeping it safe
online but with a high secure password that again only certain individuals’ withy permission
can access if anything ever happens or is needed to be known.
There are certain laws that protect and promote confidentiality for service users to be in a
protected and positive environment. For example, GDPR (General Data Protection
Regulation) this policy states that personal data should be processed fairly and lawfully and
specified for legitimate purposes and their data should not be processed without their
knowledge and only processed with their permission. Another few laws that protect
confidentiality is The Humans rights Act (1988) which talks about giving every individual the
right to respect both their private and family life, which includes having personal information
held in confidence and therefore the Care act (2014) mentions that access to personal
confidential information should be kept on a strict need to know basis
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